Website Coordinator

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Website Coordinator (internally this role known as Digital Producer)

United Kingdom

London or Birmingham

Join RICS and help deliver exceptional digital experiences for 140,000 professionals worldwide.

RICS is a global professional body with over 140,000 members who shape the world around us – influencing how cities grow, how homes are built, and how resources are managed. Together, we help create sustainable communities and tackle global challenges like climate change.

Digital innovation is at the heart of this mission. As part of our Digital team, you’ll make it easier for members and partners to access knowledge, connect with each other, and engage with RICS globally.

As a Website Coordinator (Digital Producer) at RICS, you’ll play a key role in shaping the online experience for thousands of professionals worldwide. You’ll manage and optimise content across our websites, collaborate with UX and Technology teams, and apply best practice in SEO, accessibility, and CMS management.

This role offers variety, collaboration, and the opportunity to deepen your expertise in Adobe Experience Manager, UX, and agile delivery – all while enjoying flexible working and a supportive, inclusive culture. You’ll help ensure our websites remain accessible, engaging, and optimised for user needs, and you’ll be part of a global organisation where digital innovation drives real-world impact.

• Manage and update global web pages, ensuring content is accurate, timely, and delivered within agreed SLAs.
• Optimise user journeys with UX specialists to improve engagement and conversions.
• Support and train CMS users, promoting best practice in content management.
• Prioritise and process requests through the ticketing system for efficient delivery.
• Advise on SEO, accessibility, and GDPR compliance, ensuring high standards across all content.
• Use analytics to identify opportunities and resolve issues, driving continuous improvement.
• Collaborate on agile projects to develop new website features and enhance functionality.

This is a hybrid position, requiring flexibility to spend approximately 60% of your time in the office and 40% working remotely.

You’ll be someone who enjoys working in a collaborative digital environment, is passionate about creating accessible and engaging online experiences, and brings relevant experience or transferable skills to the role.

• Experience managing web content or working in a similar digital role.
• Familiarity with CMS platforms (Adobe Experience Manager experience is a plus).
• Understanding of SEO, accessibility standards, and GDPR compliance.
• Ability to prioritise multiple requests and deliver high-quality work to deadlines.
• Clear communication skills with both technical and non-technical stakeholders.
• Comfortable working in agile teams and contributing to continuous improvement.

RICS offers a range of benefits designed to support your wellbeing, financial security, and work‑life balance. These include private medical insurance, an Employee Assistance Programme, access to Mental Health First Aiders and Wellbeing Champions, optical care, income protection, life assurance, an Aviva Group Personal Pension scheme, and financial wellbeing support through My Money.

• 25 days’ annual leave plus public holidays
• Three additional days of leave when the office closes between Christmas and New Year
• Enhanced flexible leave policies (including Maternity, Paternity, and Moving House)
• A Wellbeing Day and a Volunteering Day
• Access to staff‑led community groups

RICS is an equal opportunity employer committed to diversity and inclusion. We welcome candidates from all backgrounds and encourage applications from underrepresented groups and those with non‑traditional career paths. We believe that our differences strengthen our organisation and help us deliver better outcomes for our members and society.

Please let us know if we can support you with any adjustments during the recruitment process.

Candidates must have the correct right to work in the country where the role is based.

Click the ‘Apply’ button to access our short online application form. You’ll be asked to upload your CV and provide a brief statement explaining why this role at RICS is a great fit for you, and how your skills and experience match the role requirements.