Human-Centred AI Consultant

Human‑Centred Responsible AI Consultant – Kainos – Birmingham, England

At Kainos we’re problem solvers, innovators, and collaborators – driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting‑edge Workday solutions, or pushing the boundaries of technology, we do it together.

We believe in a people‑first culture where ideas are valued, growth is supported, and contributions truly make a difference. As a part of a diverse, ambitious team you’ll celebrate creativity and collaboration.

Read more about Kainos: A leading UK AI and data business with a decade of impact across government, healthcare, defence, and commercial sectors. Trusted by Microsoft, AWS, and others, our 150‑strong AI and Data Practice focuses on machine learning, generative AI, and responsible AI, delivering production‑grade solutions globally.

As an AI Trust Consultant at Kainos, you’ll be responsible for the successful delivery of responsible AI within the business and ensuring that our AI solutions meet the needs of customers and their users. You will articulate problems and processes in ways understood by all stakeholders – both business and technical – and facilitate the discovery, design, and development of responsible AI solutions that impact users worldwide.

Your role will involve working directly on customer projects and advising customers about responsible AI, focusing on ethics, trust, human‑centred design, governance, and security. In this capacity, you will work alongside various teams, act as a subject‑matter expert, and foster a culture of innovation, continuous learning, and excellence.

• Knowledge of human‑centred design principles for AI systems and demonstrated awareness of how to integrate these with responsible AI practices, such as impact assessments, balancing values, stakeholder engagement, trust‑building, human‑in‑the‑loop, and redress challenges that incorporate socio‑technical impacts.
• Demonstrable experience ope rationalising human‑centred practices to build trust, consider cultural sensitivities, and tackle behavioural or emotional barriers to change at an individual and organisational level.
• Excellent verbal and written communication skills, with the ability to communicate with a variety of stakeholders in multiple forms.
• Ability to work independently, proactively, and manage competing priorities in a dynamic setting, while thinking critically, taking in new perspectives, and learning new concepts.
• Collaborative and growth mindset, with demonstrable experience of contributing a positive impact to team ethos.

• Domain experience in the Public Sector.
• Knowledge of responsible AI practices, trends, and principles such as trust, assurance, and ethics, or experience working in responsible AI on the customer‑delivery side.
• Experience conducting research or consultations on perception, comfort, and how mentality toward fairness and ethics aligns or diverges from AI systems.
• Experience creating accelerators, frameworks, decision trees or other tools to scale AI adoption.
• Experience contributing to writing proposals, working on bids, or other sales activity where you helped shape offerings and develop opportunities.
• Experience creating new business offerings and strategies in responsible AI.

At Kainos, we believe in the power of diversity, equity, and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are.

Our talent acquisition team supports you every step of the way; if you require any accommodations or adjustments, please let us know.

• Entry level

• Full‑time

• Engineering and Information Technology

• Information Services