Senior Account Manager - Global Legal Tech SaaS

Overview

Actionstep is seeking a dynamic UK Senior Account Manager to join our UK team. You will drive revenue growth by uncovering cross-sell opportunities within our existing customer base, deepen relationships, and ensure clients get the most from Actionstep. You will partner across Customer Success, Sales, Marketing, and Product to understand customer needs, propose smart solutions, and deliver value with a customer-first mindset.

If you’re energetic, entrepreneurial and thrive in fast-paced SaaS environments, this could be the career move that accelerates you and helps our clients run their firms smarter.

Position: UK Senior Account Manager

Company:
Actionstep — comprehensive legal business management platform for midsize law firms

Pedigree:
Fast-growing, dynamic SaaS business with a global customer base and team

• SaaS/IT Sales with a focus on the legal industry (practice management and accounting software preferred)
• Sales success in IT/SaaS with a track record of meeting or exceeding targets
• Ability to assess customer needs, build trusted multi-level relationships, and drive/close opportunities
• Experienced Salesforce CRM user
• Excellent communication skills; proficient in presenting, verbal and written communication; able to engage customers and internal teams and say “no” when needed
• Proactive problem solver with strong technical aptitude
• Strategic thinker who analyzes data, identifies opportunities, and develops growth plans
• High energy, positive attitude, strong work ethic, self-directed, and effective in fast-paced environments
• Ability to work autonomously and as a strong team contributor
• Effective time management with the ability to juggle multiple work streams
• Formal sales training/certification (e.g., SPIN, Challenger) and/or a Bachelor’s in Business, Marketing, or related field

• Further develop and grow your sales technique with the support of sales leadership
• Pension contributions
• Private medical, dental and life insurance
• Socials, lunches and team-building events
• Outstanding office in Kings Cross with espresso drinks and beer on tap
• Relaxed and friendly team culture
• Training and development opportunities

If you’re driven, curious, and excited by helping customers unlock more value every day, you’ll join a high-impact role collaborating with brilliant people in a fast-scaling SaaS leader.

Note on application privacy: Application notice — We take your privacy seriously. You may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

• Mid-Senior level

• Full-time

• Sales, Business Development, and Information Technology

• Software Development and IT Services and IT Consulting

Don’t wait — apply now and help us power the next chapter of legal tech innovation.

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