Solution Engineer

You will work closely with the Head of Technology Innovation, Technology Innovation & Engineering Lead, Technical Solution Architect, Solution Engineering colleagues, IT teams, suppliers and business stakeholders to develop, configure, integrate and support secure, scalable and supportable technology solutions.

The role will primarily support enterprise applications, integrations, reporting and data solutions, workflows and bespoke applications, while also contributing to AI, automation and wider Technology Innovation & Delivery initiatives where required.

This is a hands-on engineering role covering the full solution lifecycle, including understanding requirements, development and configuration, testing, deployment, documentation, support and continuous improvement.

Ensure all your application information is up to date and in order before applying for this opportunity.

• Developing, configuring, testing, deploying and supporting business applications and technology solutions.
• Building and maintaining integrations, APIs and data exchange processes between enterprise systems, third‑party platforms and cloud services.
• Supporting bespoke and legacy applications, including solutions developed using Microsoft .NET and related technologies.
• Developing and supporting reporting, data and insight solutions, including Power BI and associated data refresh processes.
• Designing and maintaining workflows and automation using Power Platform and other appropriate tools.
• Investigating, troubleshooting and resolving application, integration, reporting, data and workflow issues.
• Translating agreed business requirements and technical designs into working, maintainable solutions.
• Working within architectural direction and established security, privacy, operational and engineering standards.
• Producing and maintaining technical documentation, support procedures, configuration records and implementation notes.
• Supporting testing, release, deployment, monitoring and operational handover.
• Working with suppliers and internal teams to troubleshoot issues and deliver changes.
• Analysing existing applications and processes and recommending practical improvements.
• Contributing to application upgrades, platform improvements, technical debt reduction and modernisation activity.
• Supporting AI, automation and innovation initiatives where development, integration, data or application expertise is required.
• Contributing to proofs of concept and pilots, and helping transition successful solutions into supported services.
• Using version control, CI/CD and other agreed software development practices.
• Ensuring knowledge is documented and transferred to reduce dependency on individuals.
• Supporting incidents and restoration of business‑critical services where required.
• Providing flexible support across adjacent Technology Innovation & Delivery activities when priorities require it.
• Keeping up‑to‑date with developments in enterprise applications, integration, data, automation, AI and modern software engineering.
• Complying with company policies and procedures.
• The above description is not an exhaustive list due to the nature of the role.
• Therefore, the job holder may be required from time to time to carry out other ad hoc tasks as requested.

Gateley Plc has a dynamic and collaborative IT department.

We are growing our team across IT Service, Infrastructure, Architecture, Security, Change Management, Technology Innovation & Delivery and other specialist technology functions.

Our Technology Innovation & Delivery team is responsible for innovation, AI, automation, enterprise applications, integrations, solution delivery and technology adoption across the business.

The team works closely with colleagues throughout Gateley to…