Scale usage Advisor

Scale Usage Advisor Roles & Responsibilities Key Accountabilities and Objectives

The Scale Advisor serves as the consumption lead for Copilot Chat and 1P Agents in defined accounts

• Land intent and illustrate value for Copilot Chat and 1P agents
• Generating pipeline & drive incremental Copilot Chat and 1P Agent monthly active users (MAU)
• Orchestrate across CSAM / CSA (unified agreements) and Partner / FT (non-unified agreements) if deeper technical requirements are identified

• Leverage propensity mapping for key accounts (LXP), MSXi
• Gain facilitated customer introductions from account team (AE, CSAM)
• Lead solution discovery to validate and / or generate intent with BDMs and TDMs
• Leverage CSA to drive deployment in Unified, Partner / FT in non-unified
• Enable Adoption champions and end-users with low-touch ACM resources

• Deliver Copilot Chat Pitch & demos
• Deliver 1P agent pitch for both licensed and unlicensed Copilot users
• Align CSA / FT / partner to support customer based on need
• Identify Unified opportunities
• Accelerate adoption w / key programs / offers
• Manage operational activities (MSX)
• Surface key insights, challenges, and blockers with Supplier and Microsoft

• Pipeline generated
• Accounts Engaged
• Compete Wins