Services Manager

Housing Services Manager
Birmingham & Worcestershire
Temporary on-going contract - minimum 3-month contract
£35.00 per hour Think Recruitment are working in partnership with a well-established and highly regarded Housing Association in the Midlands who are seeking an experienced Housing Services Manager to join their team on a temporary, ongoing basis.

This is a key leadership role responsible for the effective delivery of housing management services across a diverse patch, ensuring high standards of tenancy management and customer satisfaction.

Key Responsibilities

Lead, manage and support a team delivering frontline housing management services
Oversee tenancy management including rent arrears, ASB, safeguarding and tenancy sustainment
Ensure compliance with housing legislation and regulatory standards
Act as a senior point of escalation for complex cases and complaints
Drive service improvement, performance management, and customer-focused outcomes About You

Proven experience in a Housing Services Manager or similar senior housing management role
Strong knowledge of social housing legislation and best practice
Experience managing and developing teams within a housing environment
Confident in dealing with complex tenancy issues and stakeholder management If you are an experienced Housing Services Manager looking for your next interim opportunity, we'd love to hear from you.

INDPS