More jobs:
Account Director, Customer Care Loyalty Leader
Job in
Birmingham, West Midlands, B1, England, UK
Listed on 2025-12-23
Listing for:
Accenture UK & Ireland
Full Time
position Listed on 2025-12-23
Job specializations:
-
Management
Business Continuity, Client Relationship Manager
Job Description & How to Apply Below
A global consulting firm is seeking an Account Director for Customer Care based in Birmingham (Hybrid). The role requires a commercially strong leader to shape the future vision of the Customer Care function, focusing on loyalty and retention strategies, client stakeholder partnerships, and team leadership. Candidates should have integrated marketing experience, preferably in automotive or similar brands, along with the ability to manage complex projects and demonstrate high emotional intelligence.
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