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Senior Enterprise CSM — Drive Adoption, Retention
Job in
Birmingham, West Midlands, B1, England, UK
Listed on 2025-12-28
Listing for:
QAD
Full Time
position Listed on 2025-12-28
Job specializations:
-
Management
Account Manager, Client Relationship Manager
Job Description & How to Apply Below
A leading software company in Birmingham is seeking a Senior Customer Service Manager to enhance customer satisfaction and retention. The role involves guiding clients through their journey with QAD products, monitoring account health, and supporting enterprise software accounts. Candidates should have a Bachelor’s or Master’s degree and 8+ years of experience, along with strong communication skills and a data-driven approach.
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Position Requirements
10+ Years
work experience
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