Pensions Assistant Manager

About the company:

Are you an experienced Senior Pensions Administrator or Deputy Team Leader looking to take the next step in your career? This is a brilliant opportunity to join one of the UK's respected Pensions Consultancies as they continue to grow their market‑leading pensions administration team.

Our client operates a flexible hybrid working arrangement of 2x days per week in the office, ideally aligned to the Birmingham office but other office locations will be considered.

As an Assistant Team Manager, you'll play a pivotal role in delivering exceptional pension administration services across a portfolio of Defined Benefits of Defined Contributions Pension Schemes. You'll manage day‑to‑day client relationships, oversee workflow and quality, and provide leadership and support to a talented team of Pension Administrators.

You’ll act as a key point of contact for clients, ensuring service excellence and compliance, while helping to mentor and develop team members to reach their full potential.

• Oversee the allocation and prioritisation of daily workloads across your portfolio.
• Ensure all work meets service level agreements and compliance standards.
• Peer‑review calculations and member communications.
• Support, coach and mentor team members, fostering a collaborative and inclusive culture.