Quality Specialist; Quality & OPEX Specialist

Join our new Distribution Centre in Birmingham for one of the most renowned customers – where opportunity meets innovation.

Are you passionate about quality and continuous improvement? As our Quality Specialist, you will own the development, implementation, and monitoring of quality management systems to ensure top standards across our distribution centre. You will play a key role in driving operational excellence, auditing processes, and promoting a culture of continuous improvement.

• Develop, update, and implement quality policies and procedures aligned with key performance indicators and customer standards
• Maintain and audit quality documentation to ensure accuracy, relevance, and compliance with production needs
• Monitor and report on quality metrics, root causes of deviations, and trends through regular analyses
• Lead post-audit activities and promote corrective actions and best practices across teams
• Collaborate with team leaders and managers to provide feedback and drive continuous process improvements
• Support operational excellence initiatives, contributing to optimisation and improvement plans

• Permanent position with competitive pay
• Pension scheme (4%) and employee bonus
• Flexible working options
• Free on-site parking
• Inclusive team culture with room to grow
• Opportunities for training and development

• Minimum 2 years’ experience in a similar role within the logistics / e-commerce industry
• Strong analytical thinking, planning, and organisational skills
• Proven ability to identify risk factors and develop risk analyses
• Good understanding of quality management systems, documentation, and audit processes
• Ability to analyse data, identify trends, and recommend effective corrective actions
• Excellent communication skills and ability to work collaboratively with multiple teams

Join a company that values loyalty and trust as the foundation of every relationship. We believe in taking responsibility and striving for excellence in everything we do. Here, passion and joy aren’t just words - they’re at the heart of our culture, inspiring us to grow and succeed together. If you’re looking for a workplace where your contribution truly matters and you can develop your career with purpose, this is the place for you.

FIEGE has been providing logistics services to international customers in fashion, consumer goods, tyres, healthcare, medical supplies, and many other industries for over 150 years. We are one of the ten largest logistics service providers in Europe, with 22,000 employees in more than 135 locations in fourteen countries worldwide. As a family-owned company, we not only offer exciting and varied tasks, but also friendly workplaces in a safe environment with motivated teams.