Luxe Multi-Brand Beauty Advisor, Selfridges

Position: L'Oréal Luxe Multi-Brand Beauty Advisor, Selfridges 22.5 Hours)

L'Oréal Luxe Multi-Brand Beauty Advisor – Selfridges Birmingham (22.5 Hours)

Location:

Birmingham, England, United Kingdom

Company Overview

L’Oréal Group, the world’s leading beauty company, where passion, innovation, and excellence drive everything we do. With over a century of expertise, L’Oréal has redefined the beauty industry, offering a diverse portfolio of iconic brands that inspire and empower millions of consumers worldwide. As a global leader in the dynamic retail world, we are committed to delivering exceptional experiences, setting new standards in customer engagement, and shaping the future of beauty.

Who

We Are Looking For

• A Beauty Guru: passionate about all things beauty and love sharing expertise; a pro at giving personalized advice and helping people find the perfect products.
• A Connection Creator: natural at building authentic relationships, making customers feel comfortable, chatting to learn their style and guide them in a beauty routine.
• A Trendsetter: active on social media, keeping up with the latest makeup and beauty trends; communicates both online and in person.
• A Go Getter: driven, ambitious, loves a challenge; excited to create innovative in‑store experiences and achieve results.
• A Brand Ambassador: a true believer in the L’Oréal Luxe mission and values; passionate about our iconic brands and eager to represent them.

What You Will Be Doing Elevating Customer Experience

• Deliver the One Luxe experience, consistently executing the One Luxe service model for a premium personalized customer journey.
• Demonstrate products, immerse customers in brand heritage, and offer tailored product knowledge, tips, and techniques.
• Act as a L’Oréal Luxe brand ambassador, providing luxurious customer experience through personalised service and merchandising standards.
• Maintain a strong understanding of the latest makeup, skincare, and wellness trends to provide expert advice and personalized recommendations.

Driving Retail Performance

• Achieve individual and counter sales goals agreed with the line manager.
• Build authentic relationships with customers, both in‑store and digitally, fostering loyalty and repeat business.
• Inform customers about upcoming in‑store events, promotions, and brand activations.
• Design and execute innovative, engaging events and animations to generate excitement for L'Oréal Luxe brands.
• Represent L'Oréal Luxe brands passionately on internal and external social media, adhering to guidelines.

Operational Excellence

• Participate in team efforts and complete required training programs to maintain product knowledge and brand expertise.
• Complete daily and weekly administrative tasks online and offline using designated platforms (Tamigo / One Retail).
• Uphold hygiene and housekeeping standards, ensuring a clean, organized, and inviting counter environment.

Benefits and Rewards – Be Rewarded, Be Valued, Be L'Oréal

• Competitive Compensation: earn a competitive salary and a rewarding commission scheme.
• Exclusive Product Perks: enjoy access to an incredible selection of products from over 35 renowned L'Oréal brands at the staff shop.
• Generous Time Off: recharge with 30 days of holiday, including bank holidays.
• Health and Wellness Benefits: discounted dental insurance and additional support for mental health and financial wellbeing.
• Referral Bonus Program: earn bonuses by referring talented individuals to join the team.
• Sustainability Initiatives: join a company committed to sustainability, contributing to L'Oréal for the Future initiatives.

Equal Opportunity Statement

At L’Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome, and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status.

When we look for talent, we welcome difference – different backgrounds, experiences, personalities, and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That’s the beauty of L’Oréal.

Seniority Level

• Entry level

Employment Type

• Part-time

Job Function

• Sales, Distribution, and Customer Service

Industries

• Manufacturing and Personal Care Product Manufacturing

#J-18808-Ljbffr