Key Account Manager

Tructyre Birmingham, England, United Kingdom

This range is provided by Tructyre. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

As Key Account Development Manager, you will proactively manage a portfolio of key accounts to support our heavy vehicle business. You will be capable of planning, building, and delivering, measurable customer account plans within the heavy vehicle portfolio, to maximise value for both Tructyre and the customer. A working knowledge of PPK contracts and how they operate for both the service provider and the customer is desirable.

Key Responsibilities include:

• Build, manage, implement, measure, and own the commercial account plan for the account, ensuring all initiatives are profit enhancing and deliverable for Tructyre.
• Understand the sales and profitability of the portfolio along with the development and management of the future pipeline.
• Manage the cash flow and debt levels of the portfolio, ensuring they are within the agreed tolerances.
• Identify, develop, present, and implement added value initiatives, both internally and to the customer.
• Develop and then maintain effective and regular communication channels in the customer’s business in line with a multi-level contact strategy including building strong relationships at senior level.
• Have a high visibility and build and maintain effective working relationships with all colleagues and departments across the Tructyre regional and central structures. This should include (but are not limited to):
  Operations, Regional Sales, Administration and Finance/Credit Control.
• Assist in the investigation and resolution of customer complaints and strive to maximise internal and external customer satisfaction and loyalty.

The Person:

With previous key account management experience in a B2B organisation with a strong background in tyres or tyre and road transport related services and a proven record of achieving and exceeding sales targets within a key account role. You will have experience in value-based selling and managing internal and external stakeholders. You will also have an understanding and the ability to demonstrate the use of key account methodologies.

Focussed on customer satisfaction and needs, you will make a strong personal impression on people, be analytical and curious, and commercially minded.

This is a national field-based role, where travel is required therefore a full valid driver’s licence is essential. Whilst this role will be a national role, it is preferred that candidates live within a reasonable commute of our head office in Birmingham.

Salary: circa £50,000 per annum depending on experience plus a Company Car.

Benefits include:

• 25 days annual leave exclusive of bank holidays
• Additional holidays for long service
• Sales Bonus Scheme
• Enhanced Maternity/Paternity Leave
• Employee Assistance Programme
• Refer and Earn Scheme
• Company Sick Pay and Private Healthcare