Mobile Response Officer Weekends

Mobile Response Officer – Birmingham – Weekends Only

Shift pattern:
Saturday & Sunday day shifts (0600‑1800) – Bank Holidays (0600‑1800)

Location:

Cradley Heath

Salary: £13.50 per hour

Start date:

ASAP

To provide mobile patrol response services to various Kings Security sites, responding to alarm activations, undertaking locks/unlocks, mobile patrols and Void Property Inspections, and providing support and back‑up at various assignments in accordance with the Assignment Instructions.

• Hold a valid and up‑to‑date driving licence.
• Use a company vehicle to provide mobile response for various Kings sites within a designated area, including Alarm Response, Lock & Unlock tasks, Mobile Patrols, and Void Property Inspections.
• Respond promptly to alarm activations, emergencies and support static guards on site.
• Liaise with customers regarding security or other assignment‑related issues.
• Remain flexible and adapt to changing scenarios while ensuring problems are resolved to customer satisfaction.
• Complete all relevant documentation clearly and legibly during each duty tour.
• Report any security matters to the Kings Control Room and, if required, escalate to management.
• Ensure the quality of service matches customer requirements and company standards.
• Handle problems raised by customers and inform the Kings Control Room.
• Maintain a high standard of personal appearance.
• Identify personal training needs and inform line management.
• Undertake welfare inspections on static sites when required.
• Patrol customer premises to act as a visual deterrent, reporting any suspicious activity.
• Implement and comply with organisational information security policies.
• Protect assets from unauthorised access, disclosure, modification, destruction, or interference.
• Implement security processes or activities as requested by management.
• Report security events or potential risks to the Kings Control Room.

• Attend the Company’s Induction Training Course, including obtaining the SIA Licence.
• Good verbal and written communication skills.
• Ability to write clear and concise reports.
• Remain courteous, vigilant and alert throughout a 12‑hour shift.
• Work calmly and professionally under pressure.
• Work well as part of a team.
• Computer literate and confident using technological equipment.
• Full UK driving licence.

• Clean driving licence preferred but not essential.
• Knowledge of security operations preferred but not essential as full training is provided.

• Pension
• Healthcare Cash Plan
• Life Assurance
• Employee Recognition Scheme
• Employee Discount Platform
• Paid uniform
• Wagestream – instant access to wages through a financial wellbeing tool.

When Kings carry out the recruitment process, we shall recruit as an equal opportunities employer.

Permanent, Part‑time