Housing Officer, Social Work

Housing Officer
Birmingham, West Midlands (Hybrid)
3-6 month contract
Immediate start
£23.00 - £25.00 per hour

Are you an experienced Housing Officer looking for your next opportunity?

Think Recruitment are working with a leading provider of affordable housing in Birmingham to recruit a proactive and dedicated Housing Officer to join their team on a temporary basis.

As a Housing Officer, you will be responsible for:

Managing a varied caseload of general needs housing properties
Conducting estate inspections, tenancy audits, and addressing breaches
Providing guidance and support to residents, ensuring positive tenancy sustainment
Responding to reports of ASB and working with relevant agencies to resolve issues
Handling low-level arrears and signposting tenants for financial or wellbeing support
Maintaining accurate records and delivering excellent customer service at all times

You will need:

Previous experience in tenancy management or a similar housing role
Strong knowledge of housing legislation and best practice
Excellent communication and problem-solving skills
The ability to work autonomously as well as part of a supportive team
A customer-focused approach and commitment to positive outcomes for residents

If you're ready to make an immediate impact and support communities across Birmingham, we'd love to hear from you.

INDPS