Account Broker

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As a result of our continued growth and success in the insurance market, we are seeking an ambitious and driven Account Manager to join our team in Sawbridgeworth.

Location:

Sawbridgeworth

Package: £Negotiable + Benefits

• Renewal and ongoing servicing of a portfolio of existing clients, ensuring adherence to FCA and internal compliance guidelines;
• Ensuring records are fully and properly maintained on Goldmine database;
• Development of relationships by ensuring face to face meetings are held.
• Training of clients on basic policy administration;
• Supporting/advising clients on credit limit appeals, overdue accounts, negotiation of claims, and submission of turnover declarations;
• Timely negotiation of client renewals in accordance with compliance guidelines;
• Working with new business team to identify target companies and grow sales;
• Managing and developing underwriter and other professional relationships;
• Provide management information on renewals on a timely basis;
• Ensure that Xenia Brand and code of conduct is adhered to at all times both within the workplace or at other external events;
• Adhere to Xenia policies;
• Refer any matter beyond the level of an individual’s experience or authority to their line manager;
• Complete a minimum of 15 hours of continuous professional development annually.

• A negotiable basic salary + all the normal benefits (25 days holiday + Bank Holidays, Pension, Death in Service etc.)
• Access to both Flexible benefits and our annual share save scheme (15% discount on BRO shares post probation).
• Full support for your professional development (including fully funded qualifications).

• 2+ years experience in Trade Credit Insurance
• Be proficient in the use of the Acturis system and have previous experience in using insurer and broker portals
• Be a natural communicator working with colleagues and insurer partners at all levels.
• Have a good working knowledge of Microsoft office applications particularly Outlook, Word and Excel
• Be confident in dealing with stakeholders at all levels and have a wider skill set that includes strong communication (both written and verbal), negotiation, sales and IT Skills.

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.