Bank Floating Support Assistant

Responsibilities

• Providing support to encourage our customers with mental health needs to maximise their own potential and
• Providing a high quality, hands‑on support service
• Encouraging customers to develop their daily living skills such as cooking, cleaning, shopping and being a part of their community
• Encouraging social inclusion and helping customers to build their confidence, resilience and self‑esteem
• Working with statutory and non‑statutory agencies on behalf of the customers and actively encouraging choice and involvement, or acting as an advocate when required
• Maintaining a safe environment for customers, providing support in accordance with relevant regulations, procedures and practices
• Occasional travel may be a requirement of the role; therefore, a full valid driving licence is essential

• A caring, approachable nature and a confident ‘can-do’ attitude
• Ability to keep accurate records and clearly communicate relevant information to team members
• Excellent communication skills to build positive relationships with customers, families and internal and external agencies
• Experience of working as a member of a team
• A positive and accepting approach to customers whatever their needs
• Level 2 NVQ Health and Social Care, or willing to work towards

Are you ready to be your best?

• A variety of online discounts and rewards from major retailers
• Health and wellbeing plans
• A wide range of learning and development opportunities

Job Reference: 226480

We are only currently accepting applications from those with the right to work in the UK.

If you are applying internally, don't forget to use your internal careers account to submit your application.

We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don’t miss out, please apply early.

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.