Services Officer Posted yesterday and Fylde

Contract Type: Permanent

Contract

Hours:

37 Hours per week

Contract Salary: NJC Grade ESCP 12 – 17 £ 28,598 - £31,022

My Blackpool Home (MBH) is the customer-facing arm of Blackpool Housing Company, delivering high-quality lettings and property management services within the private rented sector. Our team supports Blackpool Housing Company in achieving its vision to be the landlord of choice in Blackpool – “Improving Lives, Homes and Neighbourhoods.”

We are seeking a proactive and customer-focused individual to join our Housing Services team. The post holder will play a key role in supporting the Housing Services Team Leader to deliver all housing management functions, with a particular focus on coordinating repairs and maintenance activity.

Your priority will be ensuring properties remain safe, compliant, and well-maintained, with consideration for emerging legislation such as Awaab’s Law. You will help us provide an efficient, responsive, and high-quality service that meets the needs of our residents and upholds our commitment to health and safety standards.

• Coordinate and monitor repairs and maintenance requests to deliver timely and effective solutions
• Ensure properties meet compliance requirements
• Liaise with contractors and residents to maintain excellent communication and service standards
• Support the Housing Services Team Leader in delivering housing management functions

The successful candidate will demonstrate:

• Friendly, polite, and approachable manner
• Excellent communication and customer service skills
• Strong attention to detail and organisational ability
• Enthusiasm for the role and a drive to succeed
• Ability to work well under pressure and manage own workload
• Good IT skills
• Ability to work independently and as part of a team

For an informal discussion about the role, please contact Helen Binks or Paul Thomson on

Midday Friday 5th December

Tuesday 16th December

to view the Job Description. Calculate your take home pay. Use this service to estimate how much Income Tax and National Insurance you should pay for the current tax year. Employment could affect your benefits, find out more here. Turn2us Benefits Calculator.