Assessment Coordinator; Educational Resources Coordinator

Position: Assessment Coordinator (Educational Resources Coordinator)

INDIANA UNIVERSITY ONLINE (UA-OEC-IUBLA)

Indiana University (IU) Online is dedicated to maintaining the academic integrity of an IU degree while expanding online education offerings to students locally, nationally, and internationally. As a university-wide office, IU Online provides strategic leadership in delivering online education, leveraging IU's scale, resources, and reputation. In alignment with the IU 2030 Strategic Plan, IU Online advances student access and success through innovative online programs and services developed in collaboration with IU campuses.

IU Online, under the Office of the Vice President for Student Success (VPSS) , partners with IU's academic units, as well as University Information Technology Services (UITS) Teaching and Learning Technologies (TLT) for instructional design and learning technology and with University Communications and Marketing (UCM) for marketing, to develop, launch, and maintain online programs. As of Fall 2026, IU Online offers nearly 200 academic programs, 50 of which are collaborative academic programs across IU's 9 campuses with an enrollment of 11,063 students.

The office manages admissions, recruitment, student services, administration, advising, reporting, program and assessment support, and compliance for online programs.

The Assessment Coordinator role provides excellent, detailed administrative support for collaborative online academic programs, to include scheduling, program research, information preparation, and formatting lengthy assessment reports. This role works closely with the office's Program Assessment Team and reports to the Associate Director for Online Program Assessment.

Department-Specific Responsibilities

• Supports documentation tracking and formatting, to include tracking, sorting, and compiling supplementary program assessment information for application in comprehensive formal Annual Program Assessment Reports, Reviews, and Plans. May draft and develop, in collaboration with the Assessment Team, Standard Operating Procedure (SOP) documentation.
• Coordinates with the office's Analytics, Planning, and Support Team to check/verify automated Canvas Outcomes data reports. Runs excel data calculations for programs with exceptions. Assists with survey data reporting needs and collates data for use in reports and reviews, including Academic Program Reviews.
• Provides calendaring assistance to schedule Faculty Director meetings, course instructor meetings, faculty steering committee assessment meetings, and meetings with other stakeholders.
• Responsible for monitoring the Assessment Team group inbox and for distribution of templated communication plan messaging from the group inbox to instructors each semester.

General Responsibilities

• Provides administrative support for student testing services, instructional consulting, placement of student teachers and/or teaching assistants, classroom materials, course administration, and/or a variety of other educational support services.
• Trains and serves as an informational resource for student teachers in terms of pedagogical practice, classroom management, and federal regulations like Family Educational Rights and Privacy Act (FERPA) and Title IX.
• Provides information to key stakeholders including students, faculty, and staff; documents procedures and participates in the development of relevant procedures.
• Maintains relationships between department and other academic units. Maintains and updates contacts lists as appropriate.
• Acts as a liaison for faculty, staff, and students, responding to and resolving educational resources issues as needed.
• May work with representatives of student groups to encourage participation in services offered.
  
  May provide training or guidance to student or temporary staff and perform occasional duties in support of other functions or business needs.

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION

Required

• High school diploma or equivalent (such as HSED or GED.)

WORK EXPERIENCE

Required

• 4 years in related field.

SKILLS

Required

• Proficient written and verbal communication skills.
• Maintains a high degree of professionalism.
• Demonstrates time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Possesses flexibility to work in a fast-paced, dynamic environment.
• Highly thorough and dependable.
• Possesses a…