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Order Retention Strategist

Listing for: National Floors Direct
Full Time position Listed on 2026-11-09
Job specializations:
  • Sales
    Client Relationship Management, Marketing Communications
Salary/Wage Range or Industry Benchmark: 40000 - 55000 USD Yearly USD 40000.00 55000.00 YEAR

Job Description & How to Apply Below

National Floors Direct is seeking an Order Retention Specialist to protect existing sales by engaging customers considering cancellations. You will analyze reasons for cancellations, negotiate solutions, and coordinate with Sales, Installation, and Customer Service to preserve revenue and relationships.

The role emphasizes persuasive communication, problem solving, and a customer-focused approach in a fast-paced environment with measurable retention targets.

Are you ready to take on the Order Retention Strategist role at National Floors Direct?

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Order Retention Strategist role at National Floors Direct, based in Boca Raton, FL, United States.

We are looking to fill the Order Retention Strategist position at National Floors Direct in Boca Raton, FL, United States.

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