Logistics Coordinator | Mon to Fri | Balcatta Centre

Position: Logistics Coordinator | Mon to Fri 38 hours | Balcatta Support Centre
Company Description

Sodexo is a people business, employing over
400,000people worldwide and thousands in Australia. Our hospitality all-rounders play a key role in keeping our sites functioning and well-maintained for village residents' safety, comfort, and well-being. Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact.

Job Description

The Logistics Coordinator plays a critical role in the day-to-day execution of logistics operations across multiple sites and vendor networks within Australia. Working under the guidance of the Logistics Manager, this role ensures the efficient and safe supply of goods and equipment to support operations and consumers across multiple sites, often in remote or logistically challenging environments. The position is fast paced, requiring strong organisational skills, attention to detail, and the ability to manage multiple priorities across a dynamic supply chain.

The Logistics Coordinator will act as a key liaison between site teams, transport providers and internal stakeholders, ensuring that logistics activities are executed safely, efficiently and in alignment with schedules. Together with the Logistics Lead and Logistics Manager, the role drives sustainable issue resolution on all operational matters in a timely manner. It is a hands-on role that demands a strong understanding of multi-modal transport, regulatory compliance, and vendor performance management.

It works closely with internal teams such as procurement, HSE and operations, as well as external partners. The Logistics coordinator will bring a proven track record in logistics functions across complex, multi-stakeholder environments, with the ability to drive continuous improvement and support operational upskilling. This role is key to ensuring logistics operations remain agile, scalable and resilient in a dynamic supply chain environment.

Responsibilities

Customer Service & Support

• Monitor, review and initiate resolution to issues and requests raised to the central inbox, Data Station and directly by stakeholders.
• Communicate issues to relevant parties in a timely fashion.
• Coordinate logistics related activities between sites, distribution points, vendors and other Supply Chain stakeholders.

Operations & Execution

• Organise daily third-party logistics operations including inbound/outbound freight, warehousing, and last-mile delivery.
• Provide considered and robust resolutions to issues encountered by internal stakeholders.
• Be cognisant of the impacts of severe weather events on the supply chain and work to provide alternative solutions to ensure remote sites can continue operations.

Data Analysis & Reporting

• Provide clear and concise information to stakeholders for quick decision-making.
• Track response times to relevant Data station issues and detail root cause for those outside standard closure window.
• Support the generation of logistics performance reports and dashboards.
• Undertake analysis and reporting on supplier performance relating to Safety, Quality, DIFOT, cost and CSR.
• Provide robust information to support RCAs (root cause analysis) and other investigations
  
  Continuous Improvement

Continuous Improvement

• Identify and suggest process improvements to enhance logistics efficiency and accuracy.
• Participate actively in team meetings and training sessions for sites.
• Support initiatives related to safety, sustainability and digital transformation.
• Take ownership of key initiatives to improve logistics outcomes.

Accountabilities

• Provision of clear and timely updates to internal and external stakeholders regarding delivery status, delays and logistics issues
• Support adherence to Chain of Responsibility, DG and site-specific logistics requirements
• Training of site staff to best support business outcomes.

Qualifications

• Completion of Year 12 (or equivalent).
• Certificate-level qualification in:

Certificate III in Supply Chain Operations

Certificate IV in Supply Chain Operations

Certificate IV in Logistics

Additional Information Why Join Sodexo?

• Competitive pay and job security in an essential services industry
• Access to 100+ retail discounts and multiple salary packaging options
• Great teamwork and a solid group of people around you!
• Opportunities for training and career progression within Sodexo