Sales – Customer Revenue; Upsell & Cross-sell

Position: Sales – Customer Revenue (Upsell & Cross-sell)

We are not looking for someone to find customers. We're looking for someone who can unlock revenue from the customers we already have.

Think about this for a moment.

You join a company with 8,000+ existing customers.

Every month, another 300 customers join us, and we're scaling towards 500 new customers a month.

We have a 4.8/5 Google rating with 9,400+ reviews. Single-digit churn. And a community of 4,50,000+ HR professionals in a country with approximately 10 lakh HR professionals.

We have something most companies spend years trying to build: distribution, trust and access.

And yet, we believe we're only scratching the surface of what this ecosystem can become.

That's the opportunity.

The Big Idea:
One Customer. Multiple Revenue Opportunities.

Today, our customers may know us for one product. Tomorrow, they could use three, four or more solutions from our ecosystem.

We have features across:

• Alumni: Help companies build and engage their alumni networks.

• Hire: Help companies solve their hiring and talent acquisition needs.

• Insure: Help companies explore employee insurance and benefits solutions.

• Continuous/Recurring checks: Moonlighting + Court

We don't need to convince the market to trust us from scratch.

We need someone who can understand our customers deeply, identify what else they need and make the right business case for them to buy more. You have to understand the entire hire to retire process of the HR, understand all our modules/features, ask for feedback, be able to ask the right questions and listen.

Imagine the revenue potential of taking 8,000 existing customer relationships and systematically increasing the revenue we generate from each one. That's the business you will help build.

The Role:

Own the Customer Revenue Growth Charter

We are looking for a high-performing B2B sales professional with 5-7 years of experience who can independently own and scale our cross-sell and upsell revenue function.

This is not a conventional account management role.

You will carry a revenue quota, own the complete sales cycle and be responsible for converting existing customer relationships into incremental business.

You will identify opportunities, build account strategies, engage HR leaders, understand business requirements, pitch relevant solutions, negotiate and close deals.

You will also help us build the playbook for customer-led revenue growth.

What You Will Own 1. Revenue Ownership

• Own monthly and quarterly revenue targets.

• Drive incremental revenue through upselling and cross-selling.

• Take complete ownership of your pipeline, conversion rates and closures.

• Build a predictable revenue engine from our existing customer base.

2. Sell Across the Product Ecosystem

• Identify high-potential accounts across our 8,000+ customer base.

• Segment customers based on their needs, size, buying signals and product adoption.

• Develop account-specific cross-sell strategies.

• Identify opportunities to expand wallet share and increase customer lifetime value.

• Build relationships with HR Heads, CHROs and other decision-makers.

• Identify which customers are most likely to need Alumni, Hire or Insure.

3. Consultative Selling

• Understand the business challenges of HR leaders.

• Have meaningful conversations around hiring, alumni engagement, insurance and broader HR priorities.

• Diagnose customer requirements and position the right solutions.

• Lead product demonstrations, commercial discussions, negotiations and closures.

4. Omnichannel Revenue Generation

• Drive personalized outreach through Whats App, Linked In, calls and email.

• Use customer data, business triggers and buying signals to make outreach relevant.

• Leverage AI tools for account research, personalization and sales productivity.

• Build structured outreach and follow-up journeys that generate…