Sales Account Manager
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Sales
Account Manager, Technical Sales, Business Development, Client Relationship Management
Job Description & How to Apply Below
Job Type: Full-Time
Location: Boise, Idaho
Experience: 8+ Years
Education: Bachelor’s Degree or Higher
About the RoleWe are seeking an experienced Account Manager with a strong background in semiconductor hardware, processes, and B2B customer management. The Account Manager will serve as a key point of contact between the company and its customers, supporting technical requirements, commercial activities, order management, and after-sales service.
This role will be responsible for building and maintaining strong customer relationships, driving sales growth, identifying new business opportunities, and ensuring customer satisfaction. The position will play an important role in expanding business revenue and strengthening long-term customer partnerships.
Important Requirement: All candidates must have direct or indirect experience with Micron
. Candidates without direct or indirect Micron experience will not be considered for this position.
Job Type: Full-Time
Job Category: Sales / Account Management
Location: Boise, Idaho
Experience: 8+ Years
Education: Bachelor’s Degree or Higher
salary range is between $95,000 to $110,000 annually.
About the RoleWe are seeking an experienced Account Manager with a strong background in semiconductor hardware, processes, and B2B customer management. The Account Manager will serve as a key point of contact between the company and its customers, supporting technical requirements, commercial activities, order management, and after-sales service.
This role will be responsible for building and maintaining strong customer relationships, driving sales growth, identifying new business opportunities, and ensuring customer satisfaction. The position will play an important role in expanding business revenue and strengthening long-term customer partnerships.
Important Requirement: All candidates must have direct or indirect experience with Micron
. Candidates without direct or indirect Micron experience will not be considered for this position.
- Serve as the primary point of contact between customers and the company for technical support, commercial activities, order management, and after-sales service.
- Build and maintain strong relationships with existing customers while identifying opportunities to expand business.
- Understand customer requirements, concerns, and business needs and coordinate with internal teams to provide timely solutions.
- Communicate regularly with customer senior management to understand their needs, expectations, and perspectives.
- Monitor customer satisfaction, address concerns, and proactively resolve issues to strengthen customer loyalty.
- Develop a strong understanding of semiconductor hardware, software, equipment, and manufacturing processes.
- Understand customer product-performance requirements and the company’s product structure, capabilities, and specifications.
- Provide basic technical explanations, guidance, and advisory support to customers.
- Understand equipment and accessory specifications and assist customers in selecting appropriate products and solutions.
- Coordinate with technical and engineering teams to address customer product-usage and technical issues.
- Achieve assigned sales targets in alignment with departmental marketing plans.
- Increase market share of company products and solutions through effective account management and value-based selling.
- Identify new business opportunities and establish relationships with prospective customers.
- Develop strategies to expand existing accounts and protect current business from competitors.
- Promote new products, solutions, and services to customers.
- Support CIP parts assessments and opportunities for mass production.
- Manage and track customer orders to ensure timely delivery and compliance with quality requirements.
- Coordinate with internal departments to resolve order-related issues.
- Monitor customer payments and ensure collections are completed accurately and on time.
- Follow up on delivery schedules, commercial requirements, and customer commitments.
- Collaborate with Marketing, Procurement, Technology, Production, Logistics, and other internal teams to advance and close customer projects.
- Support technical evaluations, product demonstrations, proposals, and technical information requests.
- Coordinate commercial activities, including proposal development and CoC/CoO analysis.
- Support…
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