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Italian-Speaking Customer Care Advisor – Lisbon

Job in 40139, Bologna, Emilia-Romagna, Italy
Listing for: Altro
Full Time position
Listed on 2025-12-31
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep, Italian Speaking, English Customer Service
Salary/Wage Range or Industry Benchmark: 10000 - 30000 EUR Yearly EUR 10000.00 30000.00 YEAR
Job Description & How to Apply Below
Position: Italian-Speaking Customer Care Advisor – Lisbon, Relocation
Italian Speaking Customer Care Advisor – Lisbon, Portugal
Join us at Elemental Insights.

Position Details

Location:

Lisbon, Portugal

Work model:  On‑site (Must be in Portugal or relocate)

Relocation Support:  International candidates receive relocation assistance (flight reimbursement), accommodation options, and a signing bonus between €1,000 and €2,000 depending on project and start date

About the Role
We are seeking a motivated and customer‑oriented individual to join our team as an Italian‑speaking Customer Care Advisor. You will play a crucial role in ensuring a seamless and positive experience for our Italian‑speaking customers. Responsibilities include addressing customer inquiries and resolving issues via e‑mail and phone calls.

Requirements

Italian C2 level

English B2 level

Customer‑centric or sales attitude

Excellent communication skills

Problem‑solving abilities

Adaptability and comfort with multitasking in a dynamic, fast‑paced environment

Basic computer skills

Benefits

Competitive compensation package

Opportunities for career growth and development

Supportive and diverse team environment

Comprehensive training and ongoing learning opportunities

Unique experience of working abroad

Free surfing lessons & Portuguese lessons plus other perks

How to Apply

Upload your CV in English. Please note that candidates should have at least a C2 level of Italian and B2 level of English. For further information, contact recruitment.

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