Financial Service Representative

Overview

Financial Service Representative role at goeasy Ltd. – join a high‑performance, inclusive culture recognized as Canada’s Top Growing Company and a Great Place to Work®. Our mission is to redefine access to credit, offering real solutions and a second chance for Canadians.

• Build strong relationships by welcoming and engaging customers in person, over the phone, and by email.
• Demonstrate compassion and empathy, matching customers to suitable financial products.
• Educate and empower customers to achieve their financial goals through credit building.
• Capitalize on cross‑sell and add‑on product opportunities.
• Manage collection activities for past‑due accounts.
• Secure all required information to fulfill customer applications with strong attention to detail.

• Excellent communicator, people‑oriented, and results‑focused, driving sales and customer satisfaction.
• Experience in a customer‑facing environment and comfortable interacting with customers over the phone.
• Strong objection handling and negotiation skills.
• Financially motivated sales representative who thrives in fast‑paced, competitive environments.
• Able to pass background checks (criminal, employment, and credit).
• Must be legally eligible to work in Canada on a full‑time basis at the time of application; sponsorship not available.

• RRSP match and Employee Share Purchase Plan programs.
• Employee discounts on furniture, electronics, and appliances.
• 24/7 virtual doctor appointments for comprehensive healthcare.
• Customizable benefits package with options for 100% coverage.
• Internal development training, career coaching, leadership excellence, mentorship, and more.
• Paid birthday, vacation, and personal days.
• Compensation: $19–20/hour CAD.

• goeasy is committed to an inclusive, equitable, and accessible workplace.
• We provide accommodations (accessible meeting rooms, captioning for virtual interviews, etc.) to remove barriers throughout the interview process.
• All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience.

We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.