Pet Bather

Overview

Pet Bather role at Pet Smart

Pet Smart’s Professional Bather (dog bather) is responsible for engaging with pet parents and their pets while providing positive experiences, salon-specific services, and upholding the company’s vision, mission, values, and strategy. This role also shares responsibility for store cleanliness, recommending solutions for pet parents, and pet safety standards.

• Paid weekly
• Health benefits:
  
  medical, dental, vision
• 401k
• Tuition assistance
• Associate discounts and perks
• Paid time off for full-time associates
• Career pathing
• Pet Smart Grooming Academy
• Development opportunities

• Successful completion of Pet Smart’s Splash training and safety certification program.
• Responsible for the pet parent experience and outcomes conducted in person, over the phone and at the sales register.
• Greets pet parents, answers their questions and assists with making reservations in the salon.
• Responsible for check-in and check-out procedures.
• Independently performs full menu of bath and brush services and standalone services, such as nail trims, teeth brushing, and sanitary services in accordance with Pet Smart’s bathing standards and procedures.
• Shares additional health and wellness solutions with pet parents based on pet’s needs.
• Ensures a safe environment for our associates, pets, and pet parents.
• Responsible for taking immediate action when a sick/injured pet is identified in the store; transport to the vet as needed.
• Recommends, informs, and sells merchandise and services.
• Maintains total store cleanliness standards.
• Assists and works in other departments as required. Other duties may be assigned.
• Participates in our culture of Belonging and Recognition.
• Follows all Company Policies and Procedures.

• Proficiency in computer applications.
• Ability to react under pressure and maintain composure.
• Flexibility in schedule, able to work evenings, weekends, and holidays as needed
• Strong organizational skills and attention to detail and safety measures.
• Strong written and verbal communication skills.

• Stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. May reach with hands and arms; may stoop, kneel, crouch, talk and hear. Depth perception required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• Frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Depth perception required.
• Occasionally exposed to moving parts, wet environments with pet hair. Moderate to high noise levels. Exposure to live animals and handling is common.

Pet Smart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. Reasonable accommodations are available during the application process and as required by law.

Employment type:

Full-time. Seniority level:
Not Applicable.

Location:

Greater Toronto Area, Canada. This listing may indicate location-specific postings; refer to local Pet Smart stores for current openings. Pay is hourly and benefits are described at