Welfare Case Support Administrator

A leading technical debt collections firm in Bolton seeks a Welfare Assistant to manage vulnerable customers and handle incoming and outgoing welfare-related calls. The ideal candidate will demonstrate excellent communication skills, self-motivation, and a strong knowledge of Microsoft Office. Responsibilities include ensuring timely management of post, affordability assessments, and monitoring referrals to external agencies. This role is vital to supporting customers and must be performed with attention to detail and a caring approach.
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