Technical Platform Manager - D365

Job Title: Technical Platform Manager – D365 Location: Bolton Hybrid

Lead the technical direction for our Microsoft platform, ensuring secure, scalable, and cost‑aware operations across Azure and D365 Finance & Operations (F&O) and D365 WMS/SCM.

As our Technical Platform Principal Lead, you’ll set the technical direction and day‑to‑day standards that keep our Microsoft estate secure and scalable. You’ll lead the D365 & Azure function defining the roadmap, establishing controls, and ensuring alignment across solution architecture for D365 Finance & Operations (F&O) and D365 WMS/SCM. Partnering closely with programme leads, you’ll own the technical standards, procedures, and controls across our Azure and D365 platform whilst driving governance, integration, automation, and cost‑aware decisions that enable secure, agile operations at scale.

You’ll lead the D365 and Azure technical team, ensuring clear priorities and strong delivery. Your focus will be on maintaining stable operations while driving change, owning the full environment lifecycle from development to production. You’ll define integration architecture, implement CI/CD pipelines, and ensure readiness for SIT and UAT. Monitoring and performance will be key, using Azure tools to provide proactive visibility and automation.

You’ll also manage technical services and apply Fin Ops principles to optimise cost and performance.

You’re a clear, confident communicator and people leader who sets transparent expectations and measures what matters. You think critically, challenge constructively, and improve ways of working. With proven expertise in Azure governance, automation, and operational reliability, you bring hands‑on knowledge of D365 F&O and WMS/SCM and strong instincts for configuration versus customisation. Delivery‑focused and comfortable with SDLC and release procedures, you design with security and compliance in mind—applying RBAC, PAM, MFA, secure‑by‑design principles, and GDPR/UK DPA requirements.

• D365 F&O and WMS/SCM—solution patterns, integration touchpoints, and operational guardrails.
• Integration & CI/CD—Azure Dev Ops/Git Hub Actions, pipelines, branching, and release controls.
• Observability with Azure Monitor, Application Insights, Logic Apps; ITSM integration.
• Regulatory awareness—GDPR / UK Data Protection Act implications for data and environments.
• Leadership—line management of Solution Architect, Technical Consultant, and Dev Ops Engineer.

• Modern data & cloud exposure across broader Azure services and cost‑optimised architectures.
• Big data / streaming familiarity (e.g., event‑driven designs) for high‑throughput integrations.
• Microsoft Certified:
  Dynamics 365 Supply Chain Management Functional Consultant Associate.
• Microsoft Certified:
  Azure Solutions Architect Expert.
• ITIL Foundation Certification.

When it comes to appliances and electricals, we’ve got the lot. Washing machines, TVs, laptops—everything except doorbells (just kidding, we’ve got those too). We’re known for helping our customers brilliantly, and it’s no different for AOers. We care about more than what’s on your CV, because together we can do extraordinary things.

• 25 days holidays plus bank holidays (increasing to 27 days after 2 years).
• 5% pension contribution matching.
• Exclusive discounts across our product range.
• Health & wellbeing, including discounted gym membership, onsite spa, and virtual GP services.
• Enhanced maternity, paternity, and adoption leave.
• Paid volunteer days and charitable giving support.
• Free on‑site parking, subsidised Starbucks coffee, and complimentary breakfast.
• Access to the AO Arena for tickets and pre‑sale opportunities.