Site Security Officer - Zero

Overview

To ensure the safety and security of all players, staff, visitors, and assets at the football club's stadium and training ground. The Security Officer will maintain a secure environment by monitoring access, responding to incidents, and supporting the day-to-day operations of the club's facilities.

Access Control:

• Manage entry and exit points, ensuring only authorised personnel, players and visitors gain access to the premises.
• Verify identification and issue visitor passes where appropriate.

Patrols & Monitoring:

• Conduct regular foot and vehicle patrols of the training ground and surrounding areas.
• Monitor CCTV systems and alarm panels, reporting any irregularities or suspicious activity.
• Ensure perimeter security, gates and building are locked/unlocked according to schedule.
• Respond promptly to any security, fire, or medical incidents.
• Complete accurate incident and shift reports.
• Liaise with emergency services when required.

Player & Staff Security:

• Support player movements and ensure privacy from unauthorised personnel or media.
• Maintain discretion and professionalism at all times, particularly around players, coaches and guests.

Facility Security:

• Secure buildings, training pitches, and vehicles outside operational hours.
• Check for hazards or maintenance issues during patrols and report to the Facilities team.

Matchday & Event Support:

• Assist with special events or training sessions requiring additional security presence.
• Support crowd control and traffic management when necessary.

General Responsibilities:

• BWFC seek to ensure that all children and young people are protected and kept safe from harm while they are with staff and volunteers within Bolton Wanderers activities. Everyone at Bolton Wanderers has a safeguarding responsibility to all work colleagues, fans and any vulnerable adults and children.
• Comply fully with all data protection and confidentiality obligations, ensuring that personal, sensitive, and confidential information is handled lawfully, securely, and in accordance with UK GDPR and the Club's Data Protection and Confidentiality Policies.
• Be an ambassador of the Group, providing excellent customer service at all times whilst portraying a professional image.
• Perform other duties as required, which are considered relevant to the post and to the objectives of the Group as identified by the Senior Site Security Manager.
• Treat all colleagues as customers ensuring respectful positive outcomes across communications.
• Adhere to and abide by all BWFC policies, procedures, and guidelines especially remembering responsibilities to others under Equal Opportunities, Health and Safety, Equality and Diversity.
• This post is subject to a DBS disclosure.

Qualifications

• Counter Terrorism ACT Awareness.

Experience

• Proven experience in a security or facilities role, preferably within sports, leisure or corporate environments.

Knowledge, Skills and Qualities

• Excellent communications and interpersonal skills.
• Ability to remain calm and professional under pressure.
• Reliable, punctual and flexible regarding shift patterns.
• Resilience and problem solving attitude.
• Strong attention to detail and ability to maintain confidentiality.

Qualifications

• Holder of SIA Licence.

Experience

• Experience of working in a professional sports or high-profile environment.

Knowledge, Skills and Qualities

• Knowledge of safeguarding principles and procedures.

As a founder member of the Football League (EFL), Bolton Wanderers is a football club that is internationally renowned, having played in all four professional leagues of English football, as well as winning the FA Cup on four occasions.

Since the 2019 acquisition by Football Ventures (Whites) Ltd, a new chapter is underway for Bolton Wanderers and Bolton Stadium Hotel, focused on actively shaping a dynamic and enduring future. We are committed to a distinctive approach, driving the club's progress with ambitious plans realised through practical, genuine and comprehensive strategies.

As we continue striving towards achieving greater success, we now have a fantastic opportunity for a Site Security Officer to join our established Security team on a…