Addetto/A Customer Service - Front Office
Job in
39100, Bolzano, Trentino-Alto Adige, Italy
Listed on 2026-01-01
Listing for:
adecco
Full Time
position Listed on 2026-01-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, HelpDesk/Support, English Customer Service
Job Description & How to Apply Below
Adecco Italia Spa, Specializzazione Logistica e Trasporti, ricerca un Junior Customer Service per multinazionale di logistica con sede a BOLZANO.Dettagli sull'attivita:
- Gestire le chiamate in ingresso dai clienti, rispondendo a domande, problemi o richieste di servizio in modo professionale e tempestivo;
- Effettuare chiamate in uscita per follow-up e feedback dai clienti:
- Fornire informazioni sui prodotti e servizi in modo chiaro e accurato;
- Risolvere i reclami dei clienti con empatia ed efficienza;
Lingue conosciute:
Inglese Competenze:
Progettazione / Disegno tecnico - Microsoft Office Contact Center - Gestione telefonate inbound Contact Center - Attivita di back office call center Browser per Internet - Google Chrome Browser per Internet - Safari Contact Center - Gestione clienti in chat Contact Center - Gestione clienti tramite sms Contact Center - Supporto su social media Disponibilita oraria:
Full Time
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