Head of Creative

Are you a Creative Leader with a passion for blending scientific integrity with sophisticated design? Do you thrive on driving brand consistency across the globe while directly impacting commercial success? Medik8 is looking for a senior, inspiring leader to become our Global Head of Brand Creative & Design.

This is a critical role within our Global Customer Experience department, accountable for leading the full‑funnel brand creative and design vision across all global touchpoints. You will be instrumental in driving customer recall, boosting conversion, and building long‑term brand equity for Medik
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You will lead a high‑performing team of 8 creative professionals who deliver all design needs. The role includes 4 direct reports who oversee our core creative capabilities across Studio, Video & Photography, and Design.

Salary £70,000 - £80,000
Location Elstree, Hertfordshire
Hybrid 3 days per week onsite

• Drives the global creative vision across all company touchpoints, ensuring a consistently elevated presence that blends scientific credibility with sophisticated simplicity in every communication.
• Sets and communicates Medik8’s multi‑channel creative and product design vision that drives positive brand sentiment and helps deliver company commercial objectives.
• Accountable for delivering best‑in‑class creative assets that drive up Conversion Rate (CVR) and drive down Customer Acquisition Cost (CAC).
• Accountable for creation, communication and onward iteration of creative / digital guidelines.
• Model selection lead that ensures all model talent is aligned with brand vision.
• Creative lead with external agencies alongside Head of Brand Campaigns to ensure overall campaign creative direction is in line with brand vision.
• Has ultimate accountability for the visual identity of the brand so it remains consistent and cohesive across evergreen and campaign outputs.
• Kits creative lead & partnerships support to Head of Brand Content.
• Works closely with Head of Brand Campaigns, Head of Communications and Head of Brand Content to optimise internal workflow and economies of effort.
• Stays abreast of cultural and market trends to inform innovation in creative.
• Leads capability of the team to ensure constantly up‑skilling in latest digital technologies and bringing out‑side in design capabilities for the company.
• Is an inspiring and empathetic leader that creates a positive and energetic environment where their team thrives and develops.

• Exceptional leadership and communication skills, with the ability to inspire, develop, and unify multidisciplinary creative teams.
• Proven experience leading global brand creative vision and delivering memorable campaigns that build equity, recall and conversion.
• Strong commercial acumen and a customer‑centric approach, balancing creativity with business impact.
• Demonstrated success collaborating with agencies, freelancers and cross‑functional teams to deliver cohesive, high‑quality creative output.
• Deep expertise in visual identity, multi‑channel creative and some packaging design to ensure brand consistency across all touchpoints.
• Up‑to‑date knowledge of digital trends, cultural insights and innovative design technologies to keep the brand ahead.
• A strong portfolio showcasing impactful global campaigns and cohesive brand experiences.
• Significant experience in senior creative leadership, ideally within beauty, skincare or premium consumer goods sectors.

Founded in 2009 by UK scientists and brothers, we are a British, B Corp™ certified dermatological skincare brand, globally renowned for our age‑defying heroes that deliver results without compromise. Our mission is to simplify the route to great skin through the highest quality, most efficacious and trusted products on the market. All this is underpinned by our pioneering CSA Philosophy® of vitamin C plus sunscreen by day, and vitamin A (retinoids) by night which addresses 90 % of anti‑ageing skincare needs to deliver more youthful‑looking skin.

• 25 days holiday + bank holidays
• Flexible & Hybrid working
• Private Medical Insurance + Mental Health support
• Employee Assistance Program (EAP)
• Annual…