Credit Controller

Credit Controller

We are looking for an experienced and motivated Credit Controller to join our client's team. The role involves managing and collecting service charge payments and other fees from leaseholders or tenants.

• Location – Borehamwood, office based.
• Salary – DOE
• Industry – Property Management
• Work type – Permanent

• Monitor leaseholder and tenant accounts for outstanding payments.
• Issue invoices, reminders, and statements for service charges and other fees.
• Chase overdue payments via phone, email, or letter.
• Work with residents to resolve payment disputes or queries, this can be over the phone or email.
• Maintain accurate records of communications and payment arrangements.
• Liaise with property managers and legal teams on persistent arrears.
• Help ensure steady cash flow for the effective maintenance of the building.
• Ensure compliance with lease terms and relevant regulations.
• Your role will be office based.

• Strong communication skills – to handle payment discussions clearly and professionally.
• Organisation and time management – to track multiple accounts and meet deadlines.
• Attention to detail – to ensure accurate invoicing and record-keeping.
• Customer service skills – to maintain positive relationships with residents and clients.
• Basic accounting knowledge – to understand service charges, ledgers, and payments.
• Problem-solving skills – to deal with difficult conversations or account issues.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Apply now to join our team.