Call Handler

Call Handler

Location:

Boston
Pay Rate: £12.75 per hour

Contract:

Temporary - 12 weeks

Hours:

Full-time, on-site

Start Date:

ASAP

We are currently recruiting for a Call Handler on behalf of our client based in Boston. This is a full-time, on-site role offered on a 12-week temporary assignment, with an immediate start available.

Key Responsibilities:

Handling a high volume of inbound and outbound calls professionally and efficiently
Acting as a first point of contact for customers, patients, or service users
Providing accurate information and resolving queries where possible
Logging calls and maintaining accurate records on internal systems
Escalating calls or issues to the appropriate team when required
Following policies, procedures, and confidentiality guidelines
Delivering a consistently high standard of customer service

Skills & Experience Required:

Previous experience in a call handling, contact centre, or customer service role
Excellent verbal communication and listening skills
Ability to remain calm and professional in a fast-paced environment
Strong attention to detail and accurate data entry skills
Confident using computer systems and handling multiple screens
Reliable, punctual, and able to work effectively as part of a team Please apply with your CV now to be considered!

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE:

We can only consider applications from candidates who have the right to work in the UK