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Evening Call Center Specialist – Digital Communications

Listing for: Mass General Brigham (Enterprise Services)
Full Time position Listed on 2026-11-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support
Salary/Wage Range or Industry Benchmark: 23000 - 30000 USD Yearly USD 23000.00 30000.00 YEAR

Job Description & How to Apply Below

Mass General Brigham seeks an Operator Representative I for the Digital Communications Center. This 40-hour-per-week role runs 11am–7:30pm, Sunday–Wednesday and Saturday, onsite at the BWH Main Campus (75 Francis St).

The Operator supports call centers with courteous service, paging, and paging database updates. Responsibilities include handling calls, processing paging requests, distributing pagers, recognizing codes, and coordinating on-call schedules while maintaining patient confidentiality.

This is a genuine position to take on the Evening Call Center Specialist – Digital Communications role at Mass General Brigham (Enterprise Services).

We appreciate your interest in this position.

Join Mass General Brigham (Enterprise Services) and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Evening Call Center Specialist – Digital Communications role at Mass General Brigham (Enterprise Services), based in Boston, MA, United States.

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