Head of -Touch CX Strategy & Operations
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Management
Operations Management, Corporate Strategy, Business Administration -
Business
Operations Management, Corporate Strategy, Business Administration
Job Description & How to Apply Below
Klaviyo in Boston is seeking a Senior Customer Success/CS Operations leader who will design and run high-value programs for enterprise customers. You will partner with CS leadership, Sales, Product, Marketing, and Support to shape experiences and measure impact.
The role blends strategy with hands-on execution, building operating rhythms, metrics, and playbooks to scale the high-touch team as the customer base grows; travel up to 10% may be required.
We are looking to fill the Head of High-Touch CX Strategy & Operations position at Klaviyo in Boston, MA, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Head of High-Touch CX Strategy & Operations role in the description above.
We appreciate your interest in this position.
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