Office Manager​/Aftermarket Parts Manager

Position: Office Manager / Aftermarket Parts Manager

Coombs Hopkins is a manufacturer's representative firm specializing in equipment and solutions for the water and wastewater industry. We work with leading manufacturers to provide quality products, technical expertise, and customer support to municipalities, engineers, and contractors throughout the Western United States.

Position Overview

Coombs Hopkins is seeking an organized, detail-oriented professional to manage daily office operations and support our aftermarket parts business. This position combines customer service, sales support, order processing, contract administration, and administrative accounting responsibilities.

The ideal candidate is a strong communicator who can manage multiple priorities, work independently, and maintain positive relationships with customers, contractors, manufacturers, and internal team members.

Location:

Denver, CO, or remote

Position Type:

Full-time

Salary Range:

$80,000 to $100,000 per year, depending on experience

Benefits:

Medical insurance, 401(k), paid vacation and sick time, and professional development

Key Responsibilities

• Manage daily office operations, incoming calls, customer inquiries, and administrative support.
• Support the aftermarket parts team and sales engineers with quotations, pricing, customer orders, and project documentation.
• Prepare and process customer quotations, purchase orders, and manufacturer orders.
• Review customer and contractor terms and conditions, coordinate contract negotiations, and work with management to resolve issues.
• Verify purchase orders, track manufacturer order acknowledgments, and maintain accurate order records.
• Manage customer accounts, transactions, and project entries in Quick Books.
• Maintain insurance certificates, customer documentation, and government login sites for listed projects.

Qualifications Required

• Experience in office administration, customer service, order processing, or a related business support role.
• Proficiency with Quick Books or similar accounting and order management software.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities, meet deadlines, and work independently.
• Proficiency with Microsoft Office, including Excel, Word, and Outlook.

Preferred

• Experience in industrial equipment, manufacturing, or aftermarket parts.
• Experience preparing quotations, processing purchase orders, and reviewing commercial contracts, terms, and conditions.
• Familiarity with accounting procedures.
• Experience supporting sales teams and coordinating with manufacturers and contractors.