Front Desk Attendant
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Customer Service/HelpDesk
Customer Service Rep, Retail Associate/ Customer Service, Event Management & Planning, Recreation & Leisure
Job Description & How to Apply Below
Join our Parks and Recreation team and become the welcoming face of our facility. The Front-Desk Position offers a dynamic work environment where no two days are the same, with opportunities to interact with community members of all ages. You will play a key role at the front desk, assisting with program registrations, memberships, and facility scheduling while ensuring a smooth and positive experience for every visitor.
Flexible scheduling includes early mornings, evenings, and weekends, making this a great fit for someone who enjoys variety and staying engaged.
We are looking for a dependable and customer focused individual who thrives in a team setting and takes pride in providing excellent service. Responsibilities include operating a point of sale system, handling cash, opening and closing the facility, and supporting daily operations with light administrative and facility upkeep tasks. Ideal candidates are organized, comfortable with basic computer programs, and able to communicate effectively with both youth and adults.
GeneralPurpose:
This position will work front desk weekdays and weekends—early morning, evening or weekend shifts will be required of this position.
Essential Duties and Responsibilities:Operating a point of sale program on our computer, cash handling and balancing cash drawer at close of shift. Opening and closing of building. Registration for programs, processing memberships, scheduling of parks facilities on computer software.
OtherDuties and Responsibilities:
Secretarial duties as assigned, janitorial duties as assigned, varying other duties as assigned.
Job Qualifications RequiredEducation and Experience:
Must be at least 16 years of age
General computer knowledge—experience with Windows XP, Excel and Word
Other Necessary Requirements:Must be Customer Service Oriented and possess the ability work with the public and other employees in a positive manner.
Must be Punctual and Reliable.
NecessaryKnowledge, Skills and Abilities:
Ability to work with Adults and Children
Cash Handling Skills required
Must possess good organizational skills
Punctuality and reliability are a necessity. Hours will vary according to schedule, weekend and early morning work will be required.
Must be able to work as a part of a team.
English Language Comprehension - Requires the ability to listen to, read, understand and communicate the English language so that others are able to understand. This must be done both orally and in writing, at the level appropriate for the position held.
Working Conditions Work Environment:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is moderate.
Activities:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms.
The employee must occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision and the ability to adjust focus.
What equipment is required to regularly use to perform the job's essential duties? Cash register, computer, calculator
Supervision Received:Reports to the Facility Manager, Recreation Assistant, Recreation Coordinator, Recreation Supervisor, Aquatics Manager and Parks and Recreation Department Head.
Supervision Exercised:Generally None. May supervise temporary staff or give assignments and direction to staff in training.
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