Mortgage Administrator

Mortgage Administrator
Location:
Bournemouth
Salary: £25,000-£30,000
Hours: Full time, permanent – Standard hours 8:30am–5:00pm (with 1 hour lunch) – Hybrid/Flexible working arrangements available

Overview
Are you a highly organised and detail-focused individual looking to develop your career in the financial services sector? Do you thrive in a fast-paced environment where accuracy and efficiency are essential? This role offers the chance to work within a supportive and experienced mortgage advisory team, where delivering excellent client service is at the heart of everything.

The Opportunity
As a Mortgage Administrator, you will play a key role in ensuring the smooth and efficient processing of mortgage applications. This position involves working closely with mortgage advisers to provide high-quality administrative support and ensure clients enjoy a seamless experience from initial enquiry to completion.

Key Responsibilities

• Mortgage Administration: Support mortgage advisers (both employed and self-employed) in processing cases from initial enquiry through to completion.

• Stakeholder Communication: Provide regular updates to both internal and external stakeholders regarding case progress.

• Record Keeping: Maintain accurate, up-to-date records in the company’s systems for audit and compliance purposes.

• General Administration: Carry out a variety of administrative tasks to support the smooth running of the business.

About You
Essential:

• Strong organisational skills with the ability to manage multiple priorities and deadlines.

• Excellent communication skills, both written and verbal, with confidence in dealing with clients and stakeholders.

• Keen attention to detail and commitment to delivering high-quality work.

• Proficient in Microsoft Office (Word, Excel, Outlook).

• Comfortable working independently as well as part of a team.

Desirable:

• Previous administrative experience (training can be provided for the right candidate).

• Experience in financial services or mortgage administration.

• Knowledge of financial services software.

This is an exciting opportunity to join a welcoming and professional team in a role where your organisational skills and attention to detail will make a real difference.