E-commerce Manager

E-Commerce Management & Analysis

• Drive sales through strong promotional and online activity management.
• Collaborating with the Client controller to optimise activity to support trade plans.
• Invoice approval, pricing analysis and queries.
• Creating and managing listings on existing and new platforms.
• Manage client reporting and review meetings in line with the E-Commerce team via regular meetings and scheduled reports.
• Responsible for in‑house sales reporting (e.g., Ceuta analytics) for their accounts.
• Monitoring portfolio to ensure profitability and potential retailer read‑cross with other accounts.
• Advising clients on navigating recommendations for a successful e‑commerce business.
• Carry out any other reasonable task in relation to the overall job, as required.

• Minimum of 2 years in an e‑commerce related role; 1P and 3P experience desirable.
• Experience utilising multiple finance systems in day‑to‑day work, with the ability to extract and manipulate data to make informed business decisions.
• Experience of account management handling clients and stakeholders to deliver on KPIs is essential.
• Confident in managing product listings and implementing new channel launches.
• Demonstrated experience in communicating at all levels, particularly with senior management.

• Good general standard of maths and English essential.
• Ability to use Excel to an intermediate level (pivot tables, V‑LOOKUP, count formula).
• Self‑motivated, well‑organised, and able to build effective working relationships within a team.
• Effective assessment of areas for improvement and proposal of practical commercial solutions.
• Strong problem‑solving and innovation skills; initiative to create better processes and efficiencies.
• Ability to use PowerPoint to produce and deliver engaging and impactful presentations.
• Proactive anticipation and timely resolution of issues through investigation and liaison with internal and external stakeholders.
• Autonomous management and prioritisation of own workload to ensure accuracy, attention to detail, and meeting deadlines.
• Continual development of relevant and current industry knowledge.
• Effective communication with internal colleagues and external clients, customers, and suppliers.

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