Business Analyst

Business Change Analyst – JP Morgan – Bournemouth – 12‑month contract – HYBRID – PAYE

We are seeking a Business Change Analyst to join JP Morgan on an initial 12‑month contract in Bournemouth to support the Commercial & Investment Bank by performing various HR business administration and change management tasks.

For this role we are looking for individuals with excellent relationship management skills, strong organizational abilities, a collaborative team mindset, proficiency in Excel, and a willingness to learn new skills through provided training.

• Manage end‑to‑end employee lifecycle processes (joiners, leavers, and transfers), including access provisioning, hardware and system setup, coordination with managers, HR data analysis, and ongoing ad‑hoc support
• Serve as primary business liaison to coordinate change management projects and ensure seamless service delivery across technology and real‑estate teams
• Oversee and audit employee access, transfers, and off‑boarding processes, ensuring compliance with risk controls and door access protocols
• Manage strategic real‑estate projects, coordinate moves, maintain accurate floor plans, and support space planning and occupational health requirements
• Coordinate BCM and LOB requests, manage purchase orders, and navigate key platforms to support operational and offshore team activities

• Strong MS Excel and Outlook skills, quick to learn new platforms and tools
• Works independently, takes ownership, follows through, and anticipates business needs
• Strong attention to detail, flexible with changing priorities and uneven workflows
• Calm under pressure, communicates effectively, and partners well across teams and LOBs
• Committed to delivery, streamlines workflows, and improves processes using initiative

This role is based in our Bournemouth site, 4 days a week in office, 1 day remotely, contractual hours 9 am – 5 pm with flexibility to work outside to complete tasks.

If you are ready to take the next step, apply now! Successful applicants will be contacted directly by a recruiter to discuss the role further.

We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at to discuss how we can support you.

This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.