Housing Options Officer - Criminal Justice Specialist - FTC

Housing Options Officer – Criminal Justice Specialist – 2 yr FTC

BCP Council invites applications for a two‑year fixed‑term contract Housing Options Officer – Criminal Justice Specialist. The role offers a pro‑rata pay range of £33,699–£39,152.

• Provide specialist advice on complex housing options and homelessness prevention.
• Hold a caseload, conduct legal assessments and decide on housing or homelessness applications.
• Refer households in housing need to specialist providers and lead multi‑agency case meetings.
• Act as housing lead for serious domestic abuse, child protection, and adult safeguarding cases.
• Maintain professional development, record keeping, and confidentiality procedures.
• Respond to routine and non‑routine correspondence, produce statistical reports, and attend emergencies.

• Level 4 diploma or equivalent experience.
• Significant customer‑service and professional‑advice experience in housing or a related sector.
• Experience working with vulnerable clients, managing a caseload, and developing support plans.
• Team working and multi‑agency working experience.

• Strong interpersonal, negotiation and conflict‑management skills.
• Ability to solve complex problems, organise a diverse workload, and work independently.
• Knowledge of adult safeguarding, child protection, and domestic abuse issues.
• Effective use of casework management systems, enthusiasm, and commitment to supporting households.
• Understanding and commitment to diversity and equal opportunities.

Part‑time or full‑time flexible working arrangements are available. A full driving licence and access to a vehicle is preferred.

BCP Council offers a competitive benefits package including the Government Pay and Reward framework, enhanced benefits, and flexible working.

Applicants must complete a Disclosure & Barring Service check.

BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. BCP Council is committed to safeguarding and promoting the welfare of the community and expects all staff to share the same commitment.

Bournemouth, England