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CX/CS Operations Lead — Data-Driven
Job in
Bournemouth, Dorset County, BH1, England, UK
Listed on 2025-12-30
Listing for:
Nourish Care
Full Time
position Listed on 2025-12-30
Job specializations:
-
IT/Tech
Data Analyst, Business Systems/ Tech Analyst
Job Description & How to Apply Below
A leading health and social care technology provider is looking for a CX/CS Operations Manager to enhance operational excellence and customer success through analytics and strategic initiatives. The role involves liaising with senior leadership to shape CX strategies, optimizing processes, and reporting on key metrics to influence decisions. Candidates should have a solid background in Customer Success Operations within a SaaS context, analytical capabilities with BI tools, and excellent communication skills.
This full-time role in Bournemouth offers a hybrid working model and a supportive work culture.
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