Depot Lead

Depot Lead

Reports to:

Senior Regional Operations Manager

Location:

Bournemouth

Role Type:
Full-time Monday - Friday (9am-5pm)

The Depot Operations Lead is responsible for the day‑to‑day management of depot‑based operations including the performance of the workshop, team, fleet readiness, inventory management, staff scheduling and health and safety compliance. This role is central to maintaining operational efficiency, quality and readiness of assets across the scheme.

Working closely with the Senior Operations Management and the On‑Street Operations Lead the Depot Lead ensures that all depot activities align with scheme targets and support service delivery in the field. A key part of this role is to maintain strong responsive communication with the client, providing accurate data supporting monthly meetings and helping translate operational insights into clear actionable outcomes.

The Depot Lead is expected to lead by example ensuring high standards in team culture, performance and safety. This role also plays a pivotal part in process improvement, driving consistency, identifying inefficiencies and helping to implement new tools or workflows that support both staff and overall scheme success.

• Oversee the day‑to‑day running of the depot including team leadership, task delegation and shift management
• Ensure high productivity within the workshop meeting or exceeding repair and maintenance targets
• Monitor and manage stock levels ensuring parts and tools are available to meet demand
• Maintain a clean, safe and efficient working environment that meets Beryl's standards

• Line‑manage depot including mechanics, technicians, refurb staff and support operatives
• Directly manage Senior Mechanics, assigning daily tasks, tracking priorities and holding them accountable for team output and standards
• Work with Senior Mechanics to delegate workloads, monitor repair progress and maintain quality control
• Lead shift briefings, toolbox talks and ongoing development conversations
• Manage rotas to ensure operational coverage and resource alignment
• Recruit onboard and mentor team members at all levels
• Lead by example in attitude, standards and communication setting a tone of professionalism and performance

• Act as an operational point of contact for day‑to‑day client queries or requests ensuring timely and professional responses
• Support the Contract Manager during monthly client meetings by preparing and presenting relevant depot/factory performance insights
• Provide accurate and useful operational data (e.g. repair turnaround times, refurbishment output, fleet availability, safety records)
• Collaborate with internal teams to supply client‑facing dashboards, summaries and reports tailored to scheme priorities
• Help communicate client feedback to internal teams and translate this into actionable improvements
• Contribute to a strong client relationship by maintaining high standards of transparency, responsiveness and professionalism

• Ensure all health and safety procedures are followed in the workshop and depot areas
• Lead and document weekly and monthly safety checks
• Oversee accident and near‑miss reporting within the depot team
• Ensure proper training and awareness of H&S protocols among all staff
• Lead and document Toolbox Talks on a regular schedule to reinforce key safety messages and address relevant issues

• Coordinate with On‑Street Operations Lead on vehicle and fleet readiness
• Ensure depot vehicles (e.g. vans, workshop equipment) are serviced, safe and operational
• Maintain and manage a depot asset log including tools, vehicles and charging infrastructure
• Support in the scheduling and tracking of fleet servicing and repairs

• Monitor depot KPIs and drive continuous improvement
• Support the central performance team with standards checks, data and reporting
• Assist in rolling out new procedures, systems and operational improvements
• Take part in or lead quality spot checks across the scheme or nearby sites as needed

• Ensure team members have completed…