Casual General Assistant

Join to apply for the Casual General Assistant role at Thomas Franks Ltd

Bournemouth

Contract:

Casual

Salary: £15

Hours:

per week

A private day and boarding school for girls aged 2–18 located in Talbot Woods, Bournemouth
. Catering for about 520 students and teachers daily. We offer a core feeding of Breakfast, Lunch and Supper plus some great hospitality over the year. This is a 5‑day operation so shift patterns are Monday to Friday between 8am to 4pm. Additional benefit of this location is free parking on site, free meal on shift and uniform.

Monday‑Friday

No Split shifts

No late nights

We have a fantastic opportunity for you as Casual General Assistant to join one of our fantastic locations in Bournemouth
.

• Support the team with serving customers, replenishing stocks, cleaning.
• Prepare all service areas for the day’s business relating to that meal service.
• Prepare, set‑up, serve, clear, clean and store away any food, beverage or equipment required for special functions.
• Prepare basic food for sale/service, following good hygiene and safety practices and to the standard specified.
• Restock and replenish stocks and consumables as required during service periods, pre‑empt customer needs and achieve optimum customer service delivery.
• Empty, remove and store rubbish / recycle rubbish in the correct place.
• Occasionally work evening and/or weekend for functions and school events.
• Ensure company food standards are adhered to and wastage controlled.
• Ensure all Food Hygiene and Health & Safety policies and allergen control procedures are followed.

• Team working abilities, listening skills, the ability to work on own initiative, impeccable personal presentation, hygiene and behaviour to others, food hygiene certificate preferred.
• Adaptable and flexible as necessary. Reliable, honest and an open attentive approach to customer service.
• Willingness to learn new skills and take some responsibility.
• Ability to manage some moderately heavy lifting, carrying and pushing.

• Hold a level 2 food hygiene qualification.
• Good understanding and use of verbal English.
• Good standard of written English and reading skills.
• Similar experience of customer and/or food preparation environment is preferred.

• Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
• Free meals on duty.
• Volunteers leave – up to one day per year.
• Enhanced maternity, paternity and adoptive leave.
• Cycle to work scheme.
• Recommend a friend bonus.
• Unrivalled individual training and development.
• Well established apprenticeship programme.
• Team & company social events.
• Employee assistance programme.
• Workplace pension.
• Excellent career progression within a leading independent contract caterer.

Thomas Franks is a founder‑led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.

All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role. An enhanced DBS, Identity & reference checks (covering the last five years) will form part of the selection process. As an organisation using the Disclosure Barring Service (DBS) Disclosure service to assess applicants' suitability for positions of trust, Thomas Franks Ltd complies fully with the DBS Code of Practice and undertakes to treat all applicants for positions fairly.

We are committed to safeguarding the welfare of children and undertake not to discriminate unfairly against any subject of a Disclosure based on conviction or other information revealed. However, for any post in a school please be aware that any application is exempt from the Rehabilitation of Offenders Act 1974 and as such any criminal conviction, caution or bind‑over must be declared.

We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under‑represented, because we believe greater diversity leads to exceptional results and provides a better working life.