Summer Residence Coordinator

Residence Coordinator (Summer)

EF Bournemouth Summer School
• Full‑time, Fixed Term (June – August 2026)

Location:

Bournemouth, England, United Kingdom

Fixed‑term contract June – August 2026. Accommodation and full board provided if required.

Live‑in position:
Accommodation and full board provided at no extra cost; responsible for residential duties and ensuring compliance with guidelines.

Right to work in the United Kingdom is required.

• Ensures the smooth running of the student residences.
• Ensures the residences provide a comfortable, safe living environment.
• Maintains EF policies, accreditation criteria and Golden Rules.
• Provides the highest level of customer service at all times.
• Helps maintain ‘one team’, where the different departments liaise and interact – effectively and efficiently.
• Allocates new bookings to residential accommodation on internal allocation system.
• Sends correct residence information to sales offices in a timely manner.
• Assists customers with residence queries, ensuring prompt follow‑up and excellent customer service.
• Liaises with external suppliers where cleaning/maintenance issues are reported.
• Completes weekly occupancy statistics.
• Informs the Summer Residence Manager about residence availability.
• Ensures allocation information sent to residence suppliers is accurate and on time.
• Prepares arrival & departure documents and provides keys for all arrivals.
• Follows up any disciplinary issues with the Summer Residence Manager and ensures sanctions are applied in line with EF’s residence rules and regulations.
• Liaises with welfare team regarding any issues reported for residential students.
• Assists with the training and supervision of temporary staff/interns.
• Participates in student intakes and first week chats.
• Arranges residence feedback questionnaires.
• Shares emergency duty on a rota basis.
• Reports to the Summer Residence Manager.

• Team player who can lead from the front, be outgoing, and have great attention to detail.
• Passionate about customer service and providing quality.
• Ability to work under pressure and in a high‑paced environment.
• Fluent in English.
• Adopts a ‘going above and beyond, never settling for the status quo’ mentality and wants to make a difference for students and staff.
• All offers are subject to a clear enhanced DBS check and two references.

• Continuous professional development.
• Work in a truly international environment.
• Regular social events.
• Ambition is nurtured and fast‑tracked career enhancement opportunities are provided.
• Staff encouraged to innovate, take ownership of their ideas and bring them to fruition.
• Global career opportunities.
• External training on safeguarding and mental health first aid.

“I love being exposed to different cultures and I get to practice other languages.”

“There is never a boring day.”

“I like all the staff and we work as a team. I also like the diversity we have within the school – both students and staff.”

“It’s a pleasure to come to work so I can see my amazing colleagues and students from around the world.”

EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment. References will be followed up to verify that the applicant should not be engaged in situations where they have responsibility for or substantial access to persons under 18. During interview, all gaps in CVs must be explained satisfactorily, and proof of identity and, where applicable, qualifications will be required.

Appropriate suitability checks will be required prior to confirmation of appointment.