Intensive Management Officer

Overview

Join to apply for the Intensive Housing Management Officer role at BCP Council
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The pay range for this role is £33,699 – £39,152 (pro rata for part time colleagues).

We’re welcoming new colleagues under a refreshed pay, terms, and conditions framework. All new starters begin at the bottom of the pay band. While the starting salary is fixed, the role offers growth, meaningful contribution, and the opportunity to be part of a forward-thinking team. More information about the new terms and conditions is available on the careers site in the "More than just a job" brochure.

The Intensive Housing Management team manages BCP Council’s temporary accommodation portfolio, including B&Bs, Houses in Multiple Occupation (HMOs), Family Hostels, and self-contained properties in both council and private rented sectors.

This role delivers bespoke housing management solutions to customers who currently benefit from BCP Council’s homelessness services, with a strong emphasis on collaboration with housing partners to support customers recovering from homelessness to achieve positive outcomes.

The post sits within BCP Council’s Strategic Housing team, focusing on providing safe and well-managed properties where customers with complex needs can thrive. The role will positively impact individuals, neighbours, and local communities.

The successful applicant will work with wider teams and partners to resolve housing management issues, including optimising property use through effective voids management, oversight of contracted services, addressing anti-social behaviour, and identifying and supporting vulnerabilities. It will involve working as part of a multi-agency team with agencies such as Dorset Police, NHS, and commissioned support providers.

• Deliver bespoke and challenging housing management solutions to customers supported by homelessness services.
• Collaborate with housing partners to support customers recovering from homelessness to positive outcomes.
• Manage voids and oversee contracted services to maximise property use.
• Address anti-social behaviour and identify and support vulnerabilities.
• Work as part of a multi-agency team with external agencies and service providers.

• Experience in a housing-related setting dealing with complex and challenging issues.
• Ability to work effectively in a multi-agency environment with residents and communities.
• Fluent English is required (see Immigration Act note).

• This post is covered by Part 7 of the Immigration Act (2016); fluent English is an essential requirement for the role.
• For an informal discussion please contact Anthony Lowe on
• BCP Council is committed to safeguarding and promoting the welfare of the community and requires all staff and volunteers to share this commitment. Disclosure & Barring Service (DBS) checks are required where applicable.

BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of world-renowned coastline. We offer career-defining roles to transform and improve services.

By working with us, you can help deliver a vision of a thriving, world-class, prosperous and inclusive place for generations to come.

We offer attractive enhanced benefits and a new Pay and Reward package. Check out our benefits and the Pay and Reward information on the careers site.

Be the difference - Join an organisation that values you. DBS checks are part of safeguarding our communities.