Partner Operations Manager

About Delinea

Delinea is a pioneer in securing human and machine identities through intelligent centralized authorization empowering organizations to seamlessly govern their interactions across the modern enterprise. Leveraging AI-powered intelligence Delinea's leading cloud-native Identity Security Platform applies context throughout the entire identity lifecycle across cloud and traditional infrastructure data SaaS applications and AI. It is the only platform that enables you to discover all identities including workforce IT administrator developers and machines assign appropriate access levels detect irregularities and respond to threats in real-time.

With deployment in weeks not months 90% fewer resources to manage than the nearest competitor and a 99.995% uptime Delinea delivers robust security and operational efficiency without compromise. Learn more about Delinea on Linked In X and You Tube.

Join our passionate global team at Delinea and help us make the world a safer and more secure place. Our success is driven by world‑class product leadership outstanding engineers and strategic investment from TPG. We value diversity, innovation and a culture of respect and fairness. If youre ready to push boundaries and challenge the status quo in security we want to hear from you.

Apply today to help us achieve our mission.

The Partner Operations Manager will be responsible for managing the internal processes, policies and tools that enable our partner‑facing team to efficiently and effectively go to market. This includes continuously improving our Partner Relationship Management (PRM) platform and building towards scalability. The Partner Operations Manager will triage with other departments to ensure consistency across all partner‑facing tools, messaging and assets. Youll be looked upon to provide insights and recommendations for improvements along the way to strengthen how we interact, communicate and drive success through our partners.

You will also own the day‑to‑day monitoring of the functionalities within the PRM, support marketing with content updates and drive evolution of the Delinea Partner Portal.

You will be a key member of our fast‑growing and high‑performing partner team focused on driving the success of our partner ecosystem and expanding the footprint of partners globally. You will have the opportunity to build and execute and truly make a difference.

You will be joining Delinea as a key member of the Revenue Operations organization and will work closely with Delinea’s partner team, sales teams, legal and marketing in order to drive operational excellence within the partner program. You will report to the Senior Manager in Channel Operations, rolling up to the VP of Revenue Operations in Delinea.

This is a Remote opportunity within the United States.

Partner Portal Management – Own the partner’s sales process from a system perspective from end to end. This includes ensuring that the PRM’s current functions are optimized and scalable and building additional functionalities as the business evolves. You will collaborate with internal stakeholders to create workflows, automations and improvements to drive incremental value for users of the PRM.

Partner Program Tools and Processes – Ensure there is consistency across all partner‑facing tools and processes including partner onboarding/training program, the development of partner program guides, internal process documentation on working with partners and partner incentive management. You will collaborate with marketing to ensure campaigns and assets are published in the portal as intended.

Global Partner Success and Health – Behind the scenes youre ensuring that our partner‑facing teams have everything they need to be successful working alongside several internal teams to ensure that we have the right automations and processes in place, tools, documentation, policies and communications to recruit, engage and motivate our partner community.

Partner Performance Reporting – You will implement the necessary data structure and reporting to support the tracking and measurements of success for partnerships. These include ARR,…