General Manager , Concessions

Position: General Manager 3, Concessions

Join Sodexo at Pittsburgh Pirates Lecom Park, where you’ll lead food service and concessions operations at a premier sports venue and play a key role in delivering memorable guest experiences during game days, spring training, and special events.

Take ownership of a dynamic operation while building high-performing teams, developing your leadership skills, and making a visible impact on operational, financial, and client success with Sodexo.

About the job

In this leadership role, you will oversee daily food service operations, ensuring exceptional quality, efficiency, and customer satisfaction. You’ll guide and develop your team while managing financial performance and building strong relationships with clients and customers to support sustained success.

Accountable for managing people, setting direction and deploying resources; typically is responsible for performance evaluation, pay reviews and hire/fire decisions. Results are primarily achieved through the work of others and typically depend on the manager's ability to influence and negotiate with parts of the organization. Progression within Career Band reflects acquisition of broad technical expertise, business and industry knowledge, and process and people leadership capabilities.

Accountable for business, functional or operational areas, processes or programs, which may include dotted-line or matrixed management.

Pay Range: $64600 - $83600

Incentive Eligibility: Eligible to participate in Sodexo's incentive plan and earn variable compensation in addition to base salary

What’s in it for you

Join a dynamic sports and entertainment venue where no two days are the same. You’ll have the opportunity to lead food service and concessions operations, make a visible impact on the guest experience, and help drive the success of food services.

Enjoy the chance to build and develop teams, influence operational strategy, and grow your leadership skills in a fast‑paced environment while working with a supportive organization committed to excellence and professional development.

• Lead dynamic teams to deliver outstanding food and nutrition services in diverse environments.
• Drive operational excellence while meeting financial goals and performance targets.
• Develop meaningful client and customer partnerships that enhance service quality and loyalty.
• Gain valuable experience managing large‑scale, fast‑paced food service operations.
• Influence team growth through coaching, engagement, and professional development opportunities.
• Collaborate across departments to innovate and improve service delivery.
• Be part of a mission-driven organization focused on nutrition, customer care, and operational success.

What you’ll bring

Bring experience leading food service, concessions, sports venue, hospitality, or entertainment operations with a proven ability to manage teams, execute events, and deliver exceptional customer and client experiences.

Join a unique sports and entertainment venue where you’ll lead food service and concessions operations, influence the guest experience, and play a key role in the success of game days, spring training, and special events.

• Proven experience in food service management or directorship, preferably in large or complex settings.
• Leadership skills with a track record of building positive team culture, employee retention, and staff development.
• Solid financial expertise, including budgeting, cost control, and performance analysis.
• Hands-on, results-oriented approach with the skillset to support and motivate teams in a fast-paced environment.
• Effective communication and collaboration skills to work cross-functionally and maintain strong client relationships.

Requirements

• Education Requirement:
  Bachelor’s degree or equivalent experience
• Management
  
  Experien…