Head of Service Delivery

Head of Service Delivery – West Yorkshire - £65-70k + car allowance

Samuel Frank is recruiting for a Head of Service Delivery for a specialist, West Yorkshire based Engineering company.

The successful Head of Service Delivery will need to be commercially astute, have first class communication skills as well as having experience of driving profitability across field service teams, repairs and refurbishment works and/or upgrades and modifications on special purpose machinery or plant equipment.

Key aspects of the Head of Service Delivery role include;

* Leadership of a small group of managers (Design, Service, Projects)

* Demonstrable experience in a senior service or operations role working within capital equipment, special purpose machinery or industrial manufacturing environment

* Role requires experience of service delivery in an engineering environment from the supplier/service side

* Head of Service Delivery will be responsible for delivering all aspects of the aftermarket service business including customer support, field service, maintenance, equipment refurbishment and supply and management of spare parts

* They’ll be a genuine opportunity to progress into a more senior role within the business; position could suit someone aiming to achieve Director level post

* Company is very well established and is extremely well regarded in their specialist field, they’re looking to diversify and build market share across a range of industries

* Head of Service Delivery will travel to customer sites across the UK and internationally, especially in the early stages of the role to meet and build relationships with customers

* Background could be either Electrical or Mechanically biased and you’ll need a working knowledge of electrical and mechanical systems

* Head of Service Delivery will need a full UK driving licence and be able to travel in and out of the UK without restriction and without sponsorship

The premises are easily commutable from large parts of West Yorkshire including places such as Leeds, Bradford, Keighley, Ilkley, Harrogate, Skipton, Shipley and Otley as well as Burnley, Nelson, Colne