Head of Supply Chain

Head of Supply Chain
60,000 (flexibility DoE) + Profit-related bonus
Fully Office-based

An established UK-based manufacturing company business in the food sector is seeking an experienced supply chain professional to join as their Head of Supply Chain.

A multi-site role, you will be responsible for the day-to-day operations and continuous improvement of end-to-end supply chain performance. The role ensures excellent customer service, efficient and cost-effective operations, and strong alignment between demand, warehousing and production. A key focus will be delivering data-driven decision-making and process implementation to support business growth.

Why Apply?

AA growing organisation, this company values people, performance and solutions. You will be joining an ideas-led business that prioritises continuous improvement, operational excellence and customer satisfaction. The role offers the opportunity to make a genuine impact, shape ways of working across multiple sites and play a key part in supporting sustainable business growth within a fast-paced, collaborative environment.

Duties and Responsibilities:

• Jointly lead the performance of two operational sites with the Operations Manager, holding responsibility for customer services, internal warehousing and third-party logistics operations
• Transform customer services and warehouse functions by embedding strong performance management, customer focus, Lean ways of working and continuous improvement initiatives
• Own and improve end-to-end supply chain planning, ensuring effective alignment between customer demand, warehousing and production plans
• Maximise the use of ERP and digital systems to improve data accuracy, visibility, automation and decision-making
• Drive stock optimisation, working capital efficiency and cost control while maintaining high service levels
• Lead governance, performance management and continuous improvement with third-party logistics partners
• Establish robust SOPs, training and onboarding processes to support capability, standardisation and scalability
• Act as a senior cross-functional leader, working closely with Operations, Sales, Commercial, Finance and IT to deliver aligned supply chain outcomes and manage risk and resilience

Experience/Qualifications:

• Minimum of 7 years' experience in supply chain, operations or logistics within FMCG or manufacturing
• Proven leadership experience across customer services, warehousing and supply chain functions, including third-party logistics management
• Demonstrated ownership of end-to-end supply chain performance, including service levels, inventory, cost and working capital
• Strong track record of delivering continuous improvement and Lean methodologies in operational environments
• Experience working with ERP systems and digital tools to improve efficiency, data quality and business insight
• Degree or equivalent professional experience in Supply Chain, Logistics, Operations or a related discipline
• Desirable: qualifications project management or Supply Chain Operations