Project Manager

Project Manager

B a s e d i n B r a i n t r e e , L o l l y i s a l e a d i n g s o f t w a r e a n d t e c h n o l o g y f i r m i n t h e h o s p i t a l i t y s e c t o r p r o d u c i n g a w i d e r a n g e o f s t a t e - o f - t h e - a r t t e c h n o l o g y s o l u t i o n s i n c l u d i n g r o b o t w a i t e r s , f a c i a l v e r i f i c a t i o n , m o b i l e a p p s , E P o S a n d p a y m e n t s o l u t i o n s .

O u r m i s s i o n i s t o m a k e t e c h n o l o g y s i m p l e , b y i m p l e m e n t i n g t h e b e s t s o l u t i o n , i n c o r p o r a t i n g t h e m o s t r e l i a b l e i n t u i t i v e t e c h n o l o g y a n d t o f o l l o w t h i s w i t h f i r s t c l a s s a f t e r - s a l e s c u s t o m e r c a r e .

W e e x i s t t o c r e a t e a t e c h n o l o g y h u b f o r n o w a n d i n t h e f u t u r e .

Role Accountabilities

• Plan and manage end-to-end delivery of EPOS implementation and upgrade projects
• Work with clients to define requirements, scope, and timelines
• Coordinate technical teams (developers, engineers, support) and ensure resources are aligned
• Track project milestones, timelines, and budgets
• Maintain documentation, including project plans, RAID logs, and meeting notes
• Identify and mitigate risks and escape issues as needed
• Organise and lead project meetings and status updates with internal and client stakeholders
• Collaborate with Product and Support teams on change requests and post-deployment follow-up
• Ensure projects adhere to internal governance and client SLAs

Skills & Experience

Required:

• 2–4 years of project management or coordination experience in a tech environment
• Experience working with EPOS, SaaS, or IT deployment projects
• Excellent organisational and multitasking abilities
• Strong interpersonal and stakeholder management skills
• Working knowledge of project management tools(e.g., Jira, , Asana)
• Comfortable working in Agile and/or hybrid project environments
• Proficient in Microsoft Office (Excel, PowerPoint, Teams)
• Experience delivering solutions to retail, hospitality, or leisure clients
• Familiarity with EPOS hardware (terminals, printers, card readers) and software integrations
• Prince2 Foundation, Agile PM, or equivalent certification
• Understanding of networking basics, APIs, and cloud-based platforms